getting the wrong cigars · Page 2079

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jromano
Rookie Topic Starter

21 years ago

#41561

I recently won a bid for Perdomo reserve #3 Rosado. What showed up was a box of Perdomo Tradicion Perfectos. Is this a common occurance. I hesittate to bid on other items if there is a switch going on

gonesledn
Herf-A-Holic

21 years ago

#41562

have you ever thought to call customer service?

hmmmm.. wonder if they might be able to help you.lmao

rugrunner
Herf-A-Holic

21 years ago

#41563

I have had a few singles in samplers replaced out of hundreds of lots won. I have never had a box switched or even a five pack. I would contact customer service that does not sound like something cbid does to me. Bill

8trackdisco
Herf-A-Holic

21 years ago

#41564

I heard something about a customer service department.... Let's see...

Hey, what if (this is crazy talk) Cbid had a link or an 800#, so if there is an issue needing resolution, you could click or call the people at Cbid?!

What a great idea! My mom was right- I'm special.

gonesledin- let's patend this Customer Service Concept and suggest it to other businesses. I'll split the proceeds with you 50/50. We'll be rich! Rich I SAY!

Charlie
Herf-A-Holic

21 years ago

#41565

Good, don't bid on any others! Leave the Perdomos alone!

Charlie

jromano
Rookie Topic Starter

21 years ago

#41566

gosh you guys are really funny. Just wanted to know if this has happened to other people. You know what a hassle it is to rebox and return.

SteveR@CigarBid
Moderator

21 years ago

#41567

jromano - 'Perdomo Tradicion' is in fact the Perdomo Reserve line. La Tradicion Perdomo Reserve is the full brand name. The Rosado #3 is part of the old Perdomo Reserve line, back when the white label was box-pressed and utilized a Rosado wrapper. Additionally, each size within the line featured a tapered foot and/or head. Perdomo was actually the first manufacturer to create a box-pressed figurado with the Perdomo Reserve line. Anyway, from here, (without seeing the cigars) it appears as though you received the correct product. However, I could be mistaken. Please shoot me an email at [email protected] so I can assist you further - I'll surely get back to you right away on Tuesday when I return to the office. Have a great holiday!

zapgr
Aficionado

21 years ago

#41568

once they sent the wrong size of P2's and tj at customer service offered to refund for a return....I laughed "return cigars?"...that didn't make since so he sent me the correct size for the same bid price...that made me very happy....

Steve*R
Herf-A-Holic

21 years ago

#41569

I once won a 5-pk of Padron Delicias for $7.00 and CBid mistakenly sent me 10 five pks. of Padron 1964 Anni Series Torps in maduro and still only charged me $7.00.

Then I woke up.

Tazziedevil
Connoisseur

21 years ago

#41570

ALong those lines, Steve*R, I Won a 5er of Genuine,about 16 months ago and what got shipped to me was a box of Puros Indios Vieja '98...I actually called Customer Service(being the honest man I am) and told them about it. I think it was Jessica who told me to sit back and enjoy. So I did.....

Smokey75
Connoisseur

21 years ago

#41571

Customer service is excelent in handeling any problems with your order. I had a shipment come in last week and they didn't deliver one of my boxes. I called and they sent me a sutable (and better) box of cigars for my inconvence. Give them a call.

Al@Perdomo
Connoisseur

21 years ago

#41572

jromano,

You have a rare and wonderful smoke there, sir. The La Tradicion Perdomo Reserve perfectos (#1, #2 and #3) were a treasure at our factory. The #3's have a significant spot in my heart - it was the cigar Nick, Nick, Sr. and I shared when I first arrived to work at 'The Domo'.

Al

ACRedbeard
Enthusiast

21 years ago

#41573

Well I must have won the same lot and decided to try one. Boy was I happy with the what ever Steve said happened, as I love em!! Great tasting smoke! got to agree with ya Al they are delightful smokes. So no problem here hehe.

Happy smoking

RB

eze
Herf-A-Holic

21 years ago

#41574

I've encountered only one problem. I won a fiver of Belinda Black Epicures and received the natural wrapper instead. A nice smoke but not what I won. No reason to fret over this one. I'm sure customer service would of corrected this if I had complained.

herzenlust
Rookie

6 years ago

#41575

jromano wrote:

dangerdan87
Rookie

6 years ago

#41576

Does Cbid have a parent site?

Cigars.com by far has had the worst service I've ever had.
Places an order for a box San Cristobal Quintessence Epicure(toro) (plus humidor), Colibri V cutter, and lighter.

All that was in the box was a box of San Cristobal Quintessence Robusto, a Colibri SV Cutter, and a lighter.

They completely forgot to include the humidor, they sent me a cheaper box of cigars, sent the wrong cutter (but at least worth more than the V cutter I originally ordered)

Emails they were a week out to responding. Calling, I was on hold for hours before someone answered who was working from home.

Edited by user 6 years ago | Reason: Not specified

opelmanta1900
Herf-A-Holic

6 years ago

#41577

dangerdan87 wrote:

same company, same customer service dept...

opelmanta1900
Herf-A-Holic

6 years ago

#41578

this thread is 15 years old... wtf?

Stogie1020
Herf-A-Holic

6 years ago

#41579

this thread is 15 years old... wtf?

opelmanta1900 wrote:

You wanted him to make a new thread?

I say kudos to him for searching!

Wait, was the interweb even around 15 years ago?

ARE YOU GUYS TIME TRAVELLING AGAIN?????

Edited by user 6 years ago | Reason: Not specified

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