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Naglebagels
Rookie Topic Starter

6 years ago

ive been bidding for a few years now and this is the first time ive been shipped a partial order. They explained due to covid 19 they were having a restocking issue and to call back a week later. When i called yesterday they said everything was in the picking department and i would be receiving a confirmation email with tracking number last night which i didnt. Today they informed me my cigars were now backordered and no substitutions could be made nor could they give them to me as singles, it had to be in a 5pack. Is it just me or does this happen frequently with cigarbid? I asked if they could work with me on trying to find a solution and was told nothing could or would be done

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Stogie1020
Herf-A-Holic

6 years ago

So, just to be clear, your ONLY post, ever, is to complain about slow shipping of a luxury item directly to your home for your entertainment and consumption during a global pandemic in which hundreds of thousands of people are dying?

Is it just me or does this happen frequently with cigarbid?

Naglebagels wrote:

You mean does CBid suffer the fate of a global economic shutdown resulting in a severe reduction in the labor force as well as massive global supply chain issues in order to prevent real people from really dying? Hmmm...

I just want to make sure I am clear on the nature of your post...

How about you cut the good folks at CBid, who have been taking damn good care of you for the last few years, a little slack?

Edited by user 6 years ago | Reason: Not specified

Naglebagels
Rookie Topic Starter

6 years ago

I dont understand what my post numbers have anything to do with the validity of my question. I work everyday durning a global pandemic as well so understanding what i am requesting is not lost on me. I asked to see if someone who may have had a similar experience could suggest a different avenue as so maybe me as a paying customer could be satisfied is all. I never said the ppl at cbid are not trying or doing their best. Keep your sermon and finger waving for yourself if thats what u need to feel a pulse in it.

RobertHively
Herf-A-Holic

6 years ago

Naglebagels wrote:

If you look at CI's facebook page, and read the reviews, you can see that they have been having these types of problems since CBID got bought out in early 2015. Probably your best bet is to find another auction site and/or another place to buy cigars. A lot of guys, here on the forum, still shop with CI and they say they haven't had any shipping problems, but I haven't bought a single cigar from them since the 2015 "meltdown"...too many bad stories.

Naglebagels
Rookie Topic Starter

6 years ago

I was unaware of cbid being bought out. No kidding. Ty for the response and insight! I have had other issues with cbid in the past but not this particular one i find in front of myself. Unfortunately for me i was the unlucky gazelle caught at random with unfortunate circumstances. Ive spoken to other cbid customers who have never had an issue

RobertHively
Herf-A-Holic

6 years ago

Naglebagels wrote:

I misspoke,the buy out was in early 2017. Shortly after they had a "software upgrade" that went horribly wrong , which is known as the "meltdown" around here. They have gotten numerous complaints for multiple reasons ever since... Good luck.

Stogie1020
Herf-A-Holic

6 years ago

Good. Two less people bidding on my cigars...

0824
Enthusiast

6 years ago

CI has a Facebook page and CBID got bought out? Mama Mia.

Note to self: gotta come out from under the rock more often.

Edited by user 6 years ago | Reason: Not specified

frankj1
Herf-A-Holic

6 years ago

I think you got toasted, bagel

ZRX1200
Herf-A-Holic

6 years ago

#10

I’ve never had an issue.

#PlatinumMember™️

tonygraz
Herf-A-Holic

6 years ago

#11

Bagelguy - for help with CBID problems call 888-388-2683 and ask for Franklin - he will make things right.

Naglebagels
Rookie Topic Starter

6 years ago

#12

Ty everyone for your insight including mr selfish "my cigars" 1020....i mean stogie 1020. you did help me remember their can be some self centered crappy ppl in this world...cheers!...

Naglebagels
Rookie Topic Starter

6 years ago

#13

Frankj....nice one...i like it...
Tonygraz....i gave a questionable glare at the number u suggested....after googling it i nod and applaud...also good one

Stogie1020
Herf-A-Holic

6 years ago

#14

Ty everyone for your insight including mr selfish "my cigars" 1020....i mean stogie 1020. you did help me remember their can be some self centered crappy ppl in this world...cheers!...

Naglebagels wrote:

Like the guy complaining about his slow cigar delivery in the midst of a global health pandemic? Yup, there sure are...

I have an order pending shipment right now, and the nice people at CBid can take as long as they damn well need to stay safe and healthy to get it to me. I am not in any hurry.

See Bagels? That's how it's done.

Edited by user 6 years ago | Reason: Not specified