Lootzo
6 years ago
Have had multiple orders put in... 6 total that still say ''processing'' but 2 of them which were more recent purchases have shipped and I have received them sent multiple emails and called was on hold for 2.5 hours couldn't take it anymore and just hung up anyone else having a problem or had a problem like this seems weird to ship more recent orders and not ship the ones that were bought prior. The orders that still say processing have been processing for over a week now.................. 😣 😣 😣
izonfire
6 years ago
Waitin’ just over a week for your order to process is nuthin’.

Keep your pants on Lizzo!
PLEASE!!!
Palama
6 years ago

Have had multiple orders put in... 6 total that still say ''processing'' but 2 of them which were more recent purchases have shipped and I have received them sent multiple emails and called was on hold for 2.5 hours couldn't take it anymore and just hung up anyone else having a problem or had a problem like this seems weird to ship more recent orders and not ship the ones that were bought prior. The orders that still say processing have been processing for over a week now.................. 😣 😣 ](*,)

Lootzo wrote:



Never experienced the delays that you’re undergoing. Since mid-April I’ve had 4 orders. All except one shipped on time, the one exception shipped 4 days later than normal.

In case you didn’t know, Customer Service is currently understaffed. Maybe an e-mail might be better?
tonygraz
6 years ago
Sounds like you have serious problems. Call 888-388=2683 and ask to talk to Franklin.
Sunoverbeach
6 years ago
They'll get to you. Judging from accounts coming out of the woodwork with similar stories, you're not alone but it'll be sorted eventually
Sunoverbeach
6 years ago
Double post got me
KingoftheCove
6 years ago
I paid an extra $3 for overnight delivery...........worth it.........but you have to attain Platinum status first to get this as a shipping option.
Send a PM to JadeRose here in this Forum, for more information.
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