This is my second attempt since May 14th to resolve a lost shipment. I am currently on hold for over 80 minutes. I've sent (2) messages through the system with no response. I feel like that this is becoming non resolvable and considering disputing the charge with my credit card company as a resolution.

I think its unreasonable to be left hanging so long. .

kegan wrote:

I have been on hold for 1:40 minutes!

kegan wrote:

I have a total of 4 hours wait time trying to resolve a problem that was promised by 2 different reps that it would be taken care of >>> not cool

setterguy1 wrote:

I have been on hold for 1:40 minutes!

kegan wrote:

My experience has been almost the opposite from many of the posters regarding their delays, back orders, etc. Since March I’ve had 4 orders without any sort of hitch other than a 3 day delay in shipping on an auction I won in early April.

So am I a super lucky guy or part of the vast silent majority that has no issues? 🤔

Palama wrote:

I have been on hold 3 hours for a lost shipment

Chopper amp wrote:

This is my second attempt since May 14th to resolve a lost shipment. I am currently on hold for over 80 minutes. I've sent (2) messages through the system with no response. I feel like that this is becoming non resolvable and considering disputing the charge with my credit card company as a resolution.

I think its unreasonable to be left hanging so long. .

kegan wrote:

Took a chance, in times like these, and put an order in for a friend.
Hopefully, there will be no delay in shipment, as my friend is completely out, and has been coming over to my house and smoking up all my cigars ! [sarcasm]

jespear wrote: