grege93
  • grege93
  • Herf-A-Holic Topic Starter
Monday, June 15, 2020 1:55:58 PM
$183 order. Shipped on 6/4. Last tracking 6/9 said delivery on 6/11. Ups posts transferred to post office. Post office says we never got it. Ups said talk to sender. Cigar bid is nowhere to be found by phone or email! WTF! Where is customer service? At the firehouse on hold for hours! Come on man!
Caymanjay
Monday, June 15, 2020 5:09:24 PM
This sounds familiar. Was supposed to get an order on 6/5, tracking shows delivered, it wasn’t. I have sent two online CS requests and no reply or acknowledgement. I called M-F last week and after being on hold for 60 min each time, I hung up. Maybe it has something to do with firehouses?
teedubbya
Monday, June 15, 2020 5:10:30 PM
Must be something new happening. Did you try sending JadeRose a private message?
corey sellers
Monday, June 15, 2020 6:54:11 PM
Top
corey sellers
Monday, June 15, 2020 9:09:31 PM
#cigarlivesmatter
tonygraz
Monday, June 15, 2020 9:34:55 PM
Shipping is for essential items first, so toilet paper, ramen noodles, meat products, and many other items get priority. You should have your cigars in a few months.
grege93
  • grege93
  • Herf-A-Holic Topic Starter
Monday, June 15, 2020 9:43:41 PM
That’s a very politically correct response. People that are working are placing orders. When they call customer service and are lied to about them busy with other customers. Is that OK? Post after post 2 hrs. Nobody picks up. If you are NOT answering calls. Just stand up and say so. We are all hit by the pandemic. I get it. Don’t make people hang on the phone for hours for someone that is never going to answer, ignore emails. That’s disrespectful to us all. You should be just as disappointed in their service.
tonygraz
Monday, June 15, 2020 10:01:40 PM
THe Post Office called me the other day looking for a lost package. They said that our regular deliver gal was off for the week and I told them I figured that out by how my package was delivered.

On another note my Saturday cigar order is scheduled for delivery tomorrow. Any bets on when it will arrive ?

grege93
  • grege93
  • Herf-A-Holic Topic Starter
Monday, June 15, 2020 10:04:39 PM
Spin the wheel!
tonygraz
Monday, June 15, 2020 10:08:18 PM
I'm betting on tomorrow if Bri is back to work.
grege93
  • grege93
  • Herf-A-Holic Topic Starter
Monday, June 15, 2020 10:10:48 PM
The trouble with service in any industry these days. When my wife and I are out to dinner we are always surprised when the service is good and give a huge tip. We are all conditioned to expect the worst and we accept it. When we get the good service we deserve we are shocked. That sucks!
8trackdisco
Monday, June 15, 2020 10:14:53 PM

$183 order. Shipped on 6/4. Last tracking 6/9 said delivery on 6/11. Ups posts transferred to post office. Post office says we never got it. Ups said talk to sender. Cigar bid is nowhere to be found by phone or email! WTF! Where is customer service? At the firehouse on hold for hours! Come on man!

grege93 wrote:

If you are at a firehouse, you’ve got nothing better to do in between calls than watch tv, make homo erotic talk with your brothers and wait on hold.

Plus, you shouldn’t be smoking cigars. THEY CAUSE FIRES!

The only call to Cigarbid is to thank them for keeping you safe.

Per the government, safety first! Saaaaaaaaaafe.

grege93
  • grege93
  • Herf-A-Holic Topic Starter
Monday, June 15, 2020 10:20:25 PM
I was there the fires and the looting. You know nothing of what it takes. Crawling in to stay below the heat and smoke. 32 years in the fire service. Your cracks are so stupid you haven’t a clue! When it hits the fan and you call for help. I’ll still save your ass!
teedubbya
Monday, June 15, 2020 10:23:16 PM
Thank you Jesus.
grege93
  • grege93
  • Herf-A-Holic Topic Starter
Monday, June 15, 2020 10:28:00 PM
You’re welcome
teedubbya
Monday, June 15, 2020 10:29:54 PM
Before I didn’t have a clue. Now I have a raging clue. As a matter of fact I’m gonna have clue glue soon.
grege93
  • grege93
  • Herf-A-Holic Topic Starter
Monday, June 15, 2020 10:33:35 PM
Unreal. I’m happy for you
teedubbya
Monday, June 15, 2020 10:37:27 PM
Oh no. It’s real. All inch and a half of it.
grege93
  • grege93
  • Herf-A-Holic Topic Starter
Monday, June 15, 2020 10:40:50 PM
Teedubbye, have a good night and be safe. I gotta fill some scba and scuba tanks. Thianks for the dialogue.
teedubbya
Monday, June 15, 2020 10:49:16 PM
You too man. Don’t take too much seriously in here. It’s a fun place albeit absurd at times. I hope you join us.

And yes the case now apparently sucks. I wouldn’t know. Been years since I bought here lol.

Have a good night

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