Seems like there are less of these noop complaints in the last few days. Did the company finally notice there were some problems.

tonygraz wrote:

Good way of getting rid of bidding competitors! =d>

Palama wrote:

noob of the year?

frankj1 wrote:

And he has the temerity to call the others noobs... can we keep him?

MACS wrote:

noob of the year?

frankj1 wrote:

Who are the other candidates? 🤔

Palama wrote:

A few things to know.
#1. Don’t bother calling customer service until you are 8 business days after it ships. Nothing they can do for you till then. It isn’t considered lost until 8 business days have passed.
#2.If your order consists of any cigarillos, it doesn’t ship regular UPS to USPS. It ships UPS mail innovations to USPS. Nothing but problems with mail innovations.
# 3. Cbid is taking 3 times the orders and customer service calls as a topical Christmas time. The same amount of staffing, no increase.
#4. Cbid is currently shipping 20,000 orders per day.
They are swamped. Be patient. Wait out the 8 business days before you start your inquiries. They are just as frustrated and overwhelmed as you are.

grege93 wrote:

A few things to know.
#1. Don’t bother calling customer service until you are 8 business days after it ships. Nothing they can do for you till then. It isn’t considered lost until 8 business days have passed.
#2.If your order consists of any cigarillos, it doesn’t ship regular UPS to USPS. It ships UPS mail innovations to USPS. Nothing but problems with mail innovations.
# 3. Cbid is taking 3 times the orders and customer service calls as a topical Christmas time. The same amount of staffing, no increase.
#4. Cbid is currently shipping 20,000 orders per day.
They are swamped. Be patient. Wait out the 8 business days before you start your inquiries. They are just as frustrated and overwhelmed as you are.

grege93 wrote:

Sorry, there's no excuse for lousy service. If business is that good, hire more people to handle it. There are plenty of people in need of employment. My problem became apparent as soon as they emailed me my invoice for a rather large purchase. Why should I have to wait 8+ days to contact them (see #1 above). Besides, are my wait times on hold with customer service going to be any different eight days from now?

Again they seem to be playing games with shipping charges. This isn't the first time. (For those interested, do a search for "When a 5-pack isn't a 5-pack") As long as Cbid has a credit card on file and customer service won't pick up, they are running the perfect scam. Now I can sit back and wait for all the brown-nosers here to chime in and defend these questionable business practices.

octavup wrote:

Here is a solution...








Stop ordering.



I know that was tough to come up with but if you go to a restaurant and get bad food/service, you stop going, right?

Do the same.

But, for the love of the Almighty, stop coming to a user forum (hint: NOT monitored by CBid customer service) and complaining. No one likes a whiner.

Shoo fly.

Stogie1020 wrote:

Actually, if I have bad food/service at a restaurant that I happen to like and would like to keep patronizing, I will bring it to the attention of management in hopes of rectifying the situation. I suppose I could take your suggestion and not deal with the bad food/service by staying silent and slinking out the back like a whiney little bitch.

octavup wrote:

ZERO customer service I was notified I won a bid. Hours waiting on phone and NOTHING! Messages on site, NOTHING!
DONE WITH THIS WORTHLESS SITE! Thompson was great before these A$$ wipes got a hold on it! DONE WITH THIS WORTHLESS SITE! Thompson was great before these A$$ wipes got a hold on it! DONE WITH THIS WORTHLESS SITE! Thompson was great before these A$$ wipes got a hold on it! DONE WITH THIS WORTHLESS SITE! Thompson was great before these A$$ wipes got a hold on it! DONE WITH THIS WORTHLESS SITE! Thompson was great before these A$$ wipes got a hold on it! DONE WITH THIS WORTHLESS SITE! Thompson was great before these A$$ wipes got a hold on it! DONE WITH THIS WORTHLESS SITE! Thompson was great before these A$$ wipes got a hold on it! DONE WITH THIS WORTHLESS SITE! Thompson was great before these A$$ wipes got a hold on it! DONE WITH THIS WORTHLESS SITE! Thompson was great before these A$$ wipes got a hold on it! DONE WITH THIS WORTHLESS SITE! Thompson was great before these A$$ wipes got a hold on it! DONE WITH THIS WORTHLESS SITE! Thompson was great before these A$$ wipes got a hold on it! DONE WITH THIS WORTHLESS SITE! Thompson was great before these A$$ wipes got a hold on it! DONE WITH THIS WORTHLESS SITE! Thompson was great before these A$$ wipes got a hold on it! DONE WITH THIS WORTHLESS SITE! Thompson was great before these A$$ wipes got a hold on it! DONE WITH THIS WORTHLESS SITE! Thompson was great before these A$$ wipes got a hold on it! DONE WITH THIS WORTHLESS SITE! Thompson was great before these A$$ wipes got a hold on it! DONE WITH THIS WORTHLESS SITE! Thompson was great before these A$$ wipes got a hold on it! DONE WITH THIS WORTHLESS SITE! Thompson was great before these A$$ wipes got a hold on it! DONE WITH THIS WORTHLESS SITE! Thompson was great before these A$$ wipes got a hold on it! DONE WITH THIS WORTHLESS SITE! Thompson was great before these A$$ wipes got a hold on it! DONE WITH THIS WORTHLESS SITE! Thompson was great before these A$$ wipes got a hold on it!

rwb123239 wrote:

Hey Frankie, you think maybe this might be a candidate for Post of the Year? 🤔

Palama wrote:

Down vote... unoriginal, repetitive, and the assclown didn't bother to spell out ass. Everyone knows ass isn't a curse word.

Ass.

MACS wrote: