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BrianG1
Rookie Topic Starter

6 years ago

So I got my shipment last week. It was missing part of the order. I have sent a few emails, filed a customer service form. Nothing. I've been waiting on hold, going on 90 mins.

Has this happened to anyone before?

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BuckyB93
Herf-A-Holic

6 years ago

It's their quality control procedure to sample one here and there. You wouldn't want them to send you substandard smokes would you?

BrianG1
Rookie Topic Starter

6 years ago

LOL!

Palama
Herf-A-Holic

6 years ago

BrianG1 wrote:

These are certainly challenging times. You see all sorts of CBid oddities these days but this is a good one. Well, okay, maybe not good for you....

Wonder if the box was opened to fulfill a singles or 5er order and then when your order came through, the box was incorrectly picked? 🤔

BrianG1
Rookie Topic Starter

6 years ago

BrianG1 wrote:

Update, They said they would ship me a replacement, and they will file a claim with UPS. They said they have heard of stranger things happening in transit.....

ZRX1200
Herf-A-Holic

6 years ago

These are the loose singles that Platinum Members™️ Get as a gag.

We don’t even smoke them.

It’s sickening, we just light our Cuban cigars with $100 bills and laugh at you. Laugh.

#DB2K

cobramike
Rookie

6 years ago

I have exactly the same thing going on now. I just sent a second email to customer service.

tonygraz
Herf-A-Holic

6 years ago

You guys do realize that someone could get fired for pilfering a few cigars. And they do know where you live.

frankj1
Herf-A-Holic

6 years ago

I have exactly the same thing going on now. I just sent a second email to customer service.

cobramike wrote:

mike? Cobramike???
is that really you?

has it been 12 years already?

12 years, Mike! 12 fu(king years!!!

You didn't write.
You never called.

Your mother and I were worried sick!
As if you give a crepe.

Don't even start. We've moved on.
In fact, we've moved.

Phytecell
Rookie

6 years ago

#10

Just happened to me as well. I sent an email and am going to call tomorrow during their business hours. Mistakes can happen....But someone used a razor knife and cut out the shipping label from the original box. The label with the original square of cardboard it was taped to was then re-taped onto another box.

Edited by user 6 years ago | Reason: Wanted to be more specific

Stogie1020
Herf-A-Holic

6 years ago

#11

I got all your missing cigars. They suck. You didn't want them anyway.

Mr. Jones
Herf-A-Holic

6 years ago

#12

Ask for...

"Shanedanista"

She will solve all your problems...

She protects me...

😁😁😁

Phytecell
Rookie

6 years ago

#13

Well thanks for the support. I bet you drive for UPS

corey sellers
Herf-A-Holic

6 years ago

#14

Pm CelticBomber with you order info and he will get it took care of . Also let him know what is missing out of the box it will take a day or two but he will eventually get to you.

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