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JIDO1960
Aficionado Topic Starter

6 years ago

Try calling Cigar bid !!!!!
Yesterday 25 min wait nobody home !!
Today 20 min wait still nobody home what is going on ?????

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rfenst
Herf-A-Holic

6 years ago

Try calling Cigar bid !!!!!
Yesterday 25 min wait nobody home !!
Today 20 min wait still nobody home what is going on ?????

JIDO1960 wrote:

Lots of problems apparent in the other post like yours. Read some of them to get ideas what to do. This forum doesn't appear to be able to help you.

Edited by user 6 years ago | Reason: Not specified

Palama
Herf-A-Holic

6 years ago

Lots of problems apparent in the post like yours. Read some of them to get ideas what to do.

rfenst wrote:

The Cliff Notes version would say:

PM CelticBomber.

I, personally, haven't had to contact him for any issues with an order but it's been said that he's helped many, many nOObs with their issues.

illinichaser
Herf-A-Holic

6 years ago

Try calling Cigar bid !!!!!
Yesterday 25 min wait nobody home !!
Today 20 min wait still nobody home what is going on ?????

JIDO1960 wrote:

Nick!!!! Great to see you around old friend!!

Yeah, you're gonna catch heck here, because there are like 500 threads for cigar bid issues. COVID has them short resources, lots of sales and CS just completely over whelmed. Wait time of an hour plus.

But, if you are trying to call cs, because you're low. . . 🇨🇮

Ramirez
Rookie

6 years ago

ALL OF A SUDDEN. CIGARBID SUCKS. IT TAKES OVER 3 WEEKS TO PROCESS ANYTHING AND THEY DONT ANSWER THEIR PHONE OR EMAILS. ITS GONE TO POT. DID THEY RECENTLY LOSE A VETERAN EMPLOYEE WHO SECRETLY RAN EVERYTHING. IS THERE SOME YOUNG SNOT NOSE PUNK DOING HIS JOB POORLY?

corey sellers
Herf-A-Holic

6 years ago

PM CelticBomber with your order info and concerns and he should be able to make it right.

JadeRose
Herf-A-Holic

6 years ago

Well, I'll be damned. Howdy Nick!

Stogie1020
Herf-A-Holic

6 years ago

Ramirez wrote:

I bet CBid CS reps figured out how to turn off their Caps Lock...

Mr. Jones
Herf-A-Holic

6 years ago

Rameriaz JUST MADE SANDANEEEESTAS L.I.S.T.

FOREVER

Mr. Jones
Herf-A-Holic

6 years ago

#10

Rameriaz JUST MADE SANDANEEEESTAS L.I.S.T.

FOREVER

Barbara
Enthusiast

6 years ago

#11

I received what appeared to be another customer's order. I phoned, was on hold for thirty minutes without an answer. I emailed on Monday and received no response. I have just contacted my credit card company to run a chargeback.
Someone received my very large order.

Edited by user 6 years ago | Reason: addition

DrafterX
Herf-A-Holic

6 years ago

#12

Just send the cigars to Ram... he'll take care of everything... 😟

Palama
Herf-A-Holic

6 years ago

#13

Barbara wrote:

Well that totally sucks! 😣

I don’t think anyone on this forum can help you other than CelticBomber. 😰

BuckyB93
Herf-A-Holic

6 years ago

#14

I can sympathize with you. I'm waiting for age verification to come through on a recent order. I'd try to send Celtic a PM but I can't figure out how to attach a picture to verify my age. It's cost me one of my legs so far.

On the bright side, I'll be able to apply for a placard that will allow me to park in one of those special parking spots for the handicap.

Mr. Jones
Herf-A-Holic

6 years ago

#15

P.O.O.R.

CELTIC

frankj1
Herf-A-Holic

6 years ago

#16

fu(k Celtic...poor one-legged Bucky!

Barbara
Enthusiast

6 years ago

#17

I just received confirmation that my credit card company has credited my account and will now await a response from CBid.

Barbara
Enthusiast

6 years ago

#18

Some years ago, there was a very nice woman who appeared to moderate these forums. I do not recall her name, but she always seemed ready to facilitate any problems noted in the forum. Was she displaced when ownership changed?