rkn4569
6 years ago
I have spent over an hour each day for the past three days on hold waiting to speak to someone about an error in a recent order. I have also sent an email requesting someone look into an issue. No response. Anyone have any suggestions on how to get an actual human being to respond?
opelmanta1900
6 years ago
Celticbomber is an actual human being... and also a ombudsman of sorts... pm him with as much order info as you can... he'll get you straightened out...
rkn4569
6 years ago
Thank you for the information. I got it taken care of. I just left it on hold and eventually someone answered. 3.5+ hours on hold and no email response is ridiculous though.
ZRX1200
6 years ago
You should PM Celticbomber about your harrowing experience, he will make it right and promptly handle the complaint.
Palama
6 years ago

Thank you for the information. I got it taken care of. I just left it on hold and eventually someone answered. 3.5+ hours on hold and no email response is ridiculous though.

rkn4569 wrote:



Wow! That’s dedication!
ZRX1200
6 years ago
Try calling 757-367-8930
Palama
6 years ago

Try calling 757-367-8930

ZRX1200 wrote:



=d>
HockeyDad
6 years ago
Don’t call that number. It’s a tarp.
poodle
6 years ago
i placed an order last week. they sent the wrong cigars. on last friday they promised to send the correct cigars that i paid for. (I returned he cigars sent in error)

they were supposed to be here 9/1, then 9/2 and now there is no shipping update. i called numerous times. no answer...same BS on hold. I wrote to them, same response, time to find new cigar store.


this same stuff happened when Cigars Inter got a new computer system. I guess nobody gives a s&^t about customers...


poodle
6 years ago
how do i reach this celticbomber individual???
HockeyDad
6 years ago
Send him a PM. Just click on his name in any thread and it’s a pull down option
DrafterX
6 years ago
Returned the cigars..?? Isn't that like returning a Big Mac after driving off..?? 🤔
Palama
6 years ago

how do i reach this celticbomber individual???

poodle wrote:



FYI, despite the form letter that will deny any involvement in customer service, there are many here who swear by his assistance.
Palama
6 years ago

Returned the cigars..?? Isn't that like returning a Big Mac after driving off..?? 🤔

DrafterX wrote:



Compared to when I first had a Big Mac, it ain’t so big anymore.
delta1
6 years ago
I thought the exact same thing after my daughter's family "treated" my wife and me to lunch from Mickey D's...

it's been awhile since the last time...and I'm not sure if they're making them actually smaller or if it's me that has gotten bigger...


McD's denies any size changes...

https://www.mirror.co.uk/money/mcdonalds-denies-shrunk-size-tiny-21565403 
corey sellers
6 years ago
CelticBomber took care of my issues here a while back.
delta1
6 years ago
cigar go away yet?

(say it fast)

sigh...it aint as funny when you have to splain it...
Palama
6 years ago

I thought the exact same thing after my daughter's family "treated" my wife and me to lunch from Mickey D's...

it's been awhile since the last time...and I'm not sure if they're making them actually smaller or if it's me that has gotten bigger...


McD's denies any size changes...

https://www.mirror.co.uk/money/mcdonalds-denies-shrunk-size-tiny-21565403 

delta1 wrote:



:^o
Bamzim
6 years ago
Horrible, non-existent customer service! I only received half of my order, and now there’s no response on the phone and no response to my messages. So frustrating! There’s no way I’m going to sit on hold for 3.5 hours with customer service as noted above. How long does it usually take this Celticbomber fella to reply?
engletl
6 years ago

Horrible, non-existent customer service! I only received half of my order, and now there’s no response on the phone and no response to my messages. So frustrating! There’s no way I’m going to sit on hold for 3.5 hours with customer service as noted above. How long does it usually take this Celticbomber fella to reply?

Bamzim wrote:


3.5 days
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