Update:

To anyone experiencing problems with your cigarbid orders, I finally did get ahold of someone at cigarbid customer service. It was at the 1 hour and 5 minute mark, for those interested. Her name was Darlene and she was very polite. She explained that everyone is still working from home due to the COVID-19 pandemic and that cigarbid’s popularity has exponentially gone up because of it. She said that her system is running very slow to top it all off. She resolved my issue and hopefully it ships out today. Just be prepared to put your phone on speaker and go about your day until they can get to you.

I also received a PM from CelticBomber. Shoutout to him as well. You all are an “interesting” bunch.

jeffinchi wrote:

Sigh... I need to pay attention to these threads more. I was wondering why I was suddenly getting 3 or 4 PM's a day over the last few days. It had died down..... bastids!

CelticBomber wrote:

Sigh... I need to pay attention to these threads more. I was wondering why I was suddenly getting 3 or 4 PM's a day over the last few days. It had died down..... bastids!

CelticBomber wrote:

I have been trying to get thru for the past couple of days, staying on the phone for more than an hour at a time just hoping for somebody to pick up. Last week I did the same thing. And still got nothing. Im on the line right now as we speak. I have been consistently buying cigars from CBid every week and didnt really experience problems until recently when I saw a charge drafted from my account that did not match my current invoice or any other invoice. Then on my last order yesterday, my bank restricted the payment because they charged my card for the same amount 2x. So now im trying to get thru to them to resolve this issue and also question that other unauthorized charge taken out of my account.

Chai Q. wrote:

the uptick is due to noods refusing to wear masks.

frankj1 wrote:

Allow me to present some constructive feedback.

The work you do for Cigarbid is important and appreciated.
It is not appropriate to refer to the most important people (the costumers) as ‘bastids’.
This will impact your Year End Review and rating.
As a result, there will be no raise at the end of the year. You will continue on your current level of compensation.

Direct, timely and actionable feedback is how we learn and grow. We look forward to you continuing to grow with the organization, including ( but not limited to) taking on other additional tasks both within and outside the description of your role with the organization.

We appreciate you and you owning your own development.

8trackdisco wrote:

I heard it was because they were all protesting over shipping issues.

HockeyDad wrote:

The wording points to you as direct management of one C. Bomber. So you are handling any escalated issues he might be unable to resolve?

Sunoverbeach wrote: