Hello. I contacted customer service by sending a message from my account on 09/12. One of my cigars in my most recent shipment arrived with a peeling wrapper. Still no response. Is that typical?

Moneyneversleeps0711 wrote:

Hello. I contacted customer service by sending a message from my account on 09/12. One of my cigars in my most recent shipment arrived with a peeling wrapper. Still no response. Is that typical?

Moneyneversleeps0711 wrote:

Hello. I contacted customer service by sending a message from my account on 09/12. One of my cigars in my most recent shipment arrived with a peeling wrapper. Still no response. Is that typical?

Moneyneversleeps0711 wrote:

Oh! One more thing...disregard the **** on these forum subjects. They apparently just like to make inane comments and chuckle to themselves. Also, there’s no point in contacting anyone they say will help you...it’s just a juvenile joke they love to pull on nubes.
Good luck!

agrodge wrote:

Oh! One more thing...disregard the **** on these forum subjects. They apparently just like to make inane comments and chuckle to themselves. Also, there’s no point in contacting anyone they say will help you...it’s just a juvenile joke they love to pull on nubes.
Good luck!

agrodge wrote:

The customer service here is a joke. Nobody ever answers the phones or returns emails. I’ve been trying to reach someone because they sent me the wrong cigars but can’t get in touch with anyone.

Nasca40 wrote: