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Haggman
Rookie Topic Starter

5 years ago

Anyone have an issue with getting ahold of or a response from CigarBid Customer service. They aren't answering the automated phone and not responding to their "New Customer Service Request", I've sent in 3.

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opelmanta1900
Herf-A-Holic

5 years ago

Click on "members", find celticbombers name, send him a direct message... he's handling all cs complaints from the forum...

MACS
Herf-A-Holic

5 years ago

Call the number. Put your phone on speaker. Be prepared to wait over an hour.

teedubbya
Herf-A-Holic

5 years ago

Click on "members", find celticbombers name, send him a direct message... he's handling all cs complaints from the forum...

opelmanta1900 wrote:

Celtic Bomber (CB) is supposed to be our easter egg inside path to customer service. If you keep pointing people to them they won't be available to us.

opelmanta1900
Herf-A-Holic

5 years ago

Be cool tee... this guy's got promise... I can sense it...

tonygraz
Herf-A-Holic

5 years ago

Is that you, Larry ?

HockeyDad
Herf-A-Holic

5 years ago

Haggman wrote:

Maybe send a message to Frankj1 and check in with him.

ZRX1200
Herf-A-Holic

5 years ago

Haggman you seem like a good egg, so I’ll let you in on a little secret here. The owner of CBid is named Dave and he likes to take care of the long time members of the forum. So call (214) 914-3337 between 9am-5pm central time and ask for Dave, tell him Jaderose sent you, and let him know what issue you’re having and he’ll get you taken care of.

teedubbya
Herf-A-Holic

5 years ago

Why don’t you just tell him about the membership too. Christ.

clintCigar
Herf-A-Holic

5 years ago

#10

Yeah CelticBomber has a Platinum Membership form u can fill out and then BAM! No more CS issues.

Stogie1020
Herf-A-Holic

5 years ago

#11

Dammit!!! Another CBid order perfectly packed and arriving a few days early. I am at my the end of my rope with this chicanery. Someone is a dog faced pony soldier.

I am starting to feel pretty left out of all the piss poor customer service...

Edited by user 5 years ago | Reason: Not specified