What happened to Shana@Cigarbid ?

ZRX1200 wrote:

^haha!

I don't know Shana, but I hope her return to the forums means that CS is back in the game. I may have an order stuck in processing that I will need to call in for.

Stogie1020 wrote:

^haha!

I don't know Shana, but I hope her return to the forums means that CS is back in the game. I may have an order stuck in processing that I will need to call in for.

Stogie1020 wrote:

C’mon Commie 7!

You know you shoulda contacted Celtic when your issue first surfaced! He woulda resolved it within 5 minutes! 🤦

Palama wrote:

FYI, just called in to CS. Got through in 12 minutes and my issue was 100% resolved.

Amazing. Thanks Amanda!

Stogie1020 wrote:

Shana's back?

Might have to actually order some cigars from here for old times sake....

midmofan wrote:

Well, I guess not!

Bought a couple items on freefall, but got an email that they cannot process my order because there had been a chargeback from my credit card over a year ago - the last time I tried to order.

Of course, the reason there was a chargeback is because I never got the cigars, the tracking number showed they sat at a interim location for a while and then were delivered back to CBid.

Cbid, as we all know, was not responding to emails or CSR requests and it was impossible to get them on the phone so yes I did eventually call the Credit Card bank. The bank also said they tried numerous times to get Cbid to respond to the issue but they never did so, yes, there was a charge back. Ah, well, should have known.

But I guess this means I won't be doing the text-only auctions either, Shana! 😂

midmofan wrote: