jafferhasan
4 years ago
Have tried everything, am in states for a short time, pretty bummed I can't reach or call or do anything.

Wasn't this bad before. What happened? When? How can one actually get their order?

It's just the small smokes we enjoy.


Was on call/hold/whatever we want to call it, for over 50 minutes. Gave up.
Palama
4 years ago

Have tried everything, am in states for a short time, pretty bummed I can't reach or call or do anything.

Wasn't this bad before. What happened? When? How can one actually get their order?

It's just the small smokes we enjoy.


Was on call/hold/whatever we want to call it, for over 50 minutes. Gave up.

jafferhasan wrote:



Some answers can be found here:

http://www.cigarbid.com/Forum/c/posts/m/4679029/-FOR-ALL-CUSTOMER-SERVICE-ISSUES-#post4679029 
Sunoverbeach
4 years ago
Things went to chit when the plague and quarantine hit. Then seemed to get a little better. Now it's spiraled downwards again apparently
jafferhasan
4 years ago





I did msg this person, seems like it's a prank.

But tell me, waiting 50 minutes is not normal. I have called four times over the week, I have two shipments that arent moving and daily getting emails to contact them.

Its never been this bad

CelticBomber
4 years ago
Customer Service is dead?

Meh. I've risen from the dead before. No big deal.
jafferhasan
4 years ago
Right, so can you help me out? It seems in your private msg you were saying something else.

Would really appreciate any help.
bgz
  • bgz
  • Herf-A-Holic
4 years ago
Joke's on Celtic, I'm all the accounts pming you muhahahahahahahahaha!!!!
frankj1
4 years ago

Right, so can you help me out? It seems in your private msg you were saying something else.

Would really appreciate any help.

jafferhasan wrote:


cancel the order with your credit card and get on that plane...
jafferhasan
4 years ago
Hour and a half, later, got through.


Thank You all.

This thread can be deleted admins
frankj1
4 years ago
uncancel the order with your credit card and sell your plane tix
MACS
4 years ago

uncancel the order with your credit card and sell your plane tix

frankj1 wrote:



bahahaha

(picture Mr. Miyagi on Happy Days)
DrafterX
4 years ago

bahahaha

(picture Mr. Miyagi on Jade's face)

MACS wrote:




No way man... 🤐
artiekid
4 years ago
I was waiting on hold for over 17 min, no results. No one emailed me back (4 emails). No results.
bgz
  • bgz
  • Herf-A-Holic
4 years ago

Hour and a half, later, got through.


Thank You all.

This thread can be deleted admins

jafferhasan wrote:



Lol, he thinks this place has admins.
Palama
4 years ago

bahahaha

(picture Mr. Miyagi on Happy Days)

MACS wrote:



Is Pat Morita more well known for playing Mr. Miyagi in the “Karate Kid” franchise or as Arnold in “Happy Days”? I’mma guessing “Karate Kid”.
Stogie1020
4 years ago

I was waiting on hold for over 17 min, no results. No one emailed me back (4 emails). No results.

artiekid wrote:



Wow, you must be spent.

Did you read the thread (or any of the 500+ other customer service threads)?

Plan on devoting at least an hour on hold to get through. Once through, your problems WILL be solved (well, your cigar related ones at least).

Other option is to cancel the charge with your CC and move on to a different online retailer.
HockeyDad
4 years ago

uncancel the order with your credit card and sell your plane tix

frankj1 wrote:



It’s like he didn’t even acknowledge you after all these years.
HockeyDad
4 years ago

Lol, he thinks this place has admins.

bgz wrote:



It used to have Minotaurs.
dkeage
4 years ago

Is Pat Morita more well known for playing Mr. Miyagi in the “Karate Kid” franchise or as Arnold in “Happy Days”? I’mma guessing “Karate Kid”.

Palama wrote:


Guess it depends on when you were born.....:-k
HockeyDad
4 years ago
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