2009!

not touching this one.

frankj1 wrote:

I cut you some slack.

HockeyDad wrote:

Does anyone know how to contact customer service?
I've attempted to contact them over five times, and I get no response.
Neither the mail, nor the phone number gets me anywhere.
My order has been hanging for a week now without being processed.

slesicki wrote:

call 888-388-2683, they will answer in a timely manner.

tonygraz wrote:

You’ve been here 13 years and finally get around to posting?

Go to your room. You’re grounded. …And clean your room and put away your laundry.

HockeyDad wrote:

888-388-2683 is the Billy Graham prayer hotline.
Looks like CBID customer service is non-existent at this time.

slesicki wrote:

Well did they help any ?

tonygraz wrote:

I did call that number and, yes, it is the Billy Graham prayer hotline. Talked to a very nice southern woman there...
I guess it helped because I got through to cbid today and they figured out the problem. As someone mentioned, they are doing a transition in the warehouse from one system to another. Part of my order was going to the old system, part to the new.
Darlene was very nice and fixed it for me.
New cigar haul coming soon!!!

mwkimo wrote:

Find the Cbid cust service #. Call it. Wait on hold.

It sucks, but this is the way.

Sunoverbeach wrote: