Mlastre
3 years ago
I have been waiting for a representative to answer the customer service line per their request. 3 hours since 9 am, "opening time". Not sure what the hold up is. Does anyone know how to contact someone here??
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Stogie1020
3 years ago
no.
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MACS
3 years ago
I could tell you... but then I'd have to, well... you know. 😰
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tonygraz
3 years ago
I waited a whole day for my order to be shipped no call needed.
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corey sellers
3 years ago
Just PM CelticBomber he can help. He helped me out a while back. Just make sure to include order number and problem.
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Socal Dad
3 years ago
Well, this will be my first (hopefully last) test of Cigar Bids' customer service. Been missing UPS's delivery of my most recent order due to the signature requirement (don't get me started). Yesterday I got a second failure-to-deliver notice. No biggie, I figured third time would be the charm. Checked the tracking number this morning and it informed me that my package was delivered last night at 7:36. Yeah, no.

Anyway, just submitted my claim while waiting on hold. Now I wait...
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8trackdisco
3 years ago

Well, this will be my first (hopefully last) test of Cigar Bids' customer service. Been missing UPS's delivery of my most recent order due to the signature requirement (don't get me started). Yesterday I got a second failure-to-deliver notice. No biggie, I figured third time would be the charm. Checked the tracking number this morning and it informed me that my package was delivered last night at 7:36. Yeah, no.

Anyway, just submitted my claim while waiting on hold. Now I wait...

Socal Dad wrote:



Smoke cheaper cigars. Ones that are fine with resting on your doorstep until you get home.
Then again, if you live in Southern California, they'd probably get stolen regardless.

Are you allowed to smoke in California? Doesn't the cigar smoke contribute to greenhouse gasses?
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dkeage
3 years ago

Well, this will be my first (hopefully last) test of Cigar Bids' customer service. Been missing UPS's delivery of my most recent order due to the signature requirement (don't get me started). Yesterday I got a second failure-to-deliver notice. No biggie, I figured third time would be the charm. Checked the tracking number this morning and it informed me that my package was delivered last night at 7:36. Yeah, no.

Anyway, just submitted my claim while waiting on hold. Now I wait...

Socal Dad wrote:



Sounds like you should be complaining on the UPS forum....
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tonygraz
3 years ago
I wonder if UPS told him to come here and post.
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Sunoverbeach
3 years ago
I've had shipments show up a day or two after tracking shows delivered. I blame lazy drivers
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