In a work environment, most of the ordering for Walmart stores is done via AI except for produce. It takes what inventory we have on hand (as much as it knows it) and predicted sales forecasts to decide what store gets what and how much.
Walmart has some great and pretty advanced inventory management tools but the execution of them is lacking (at least at my store). Typical with any computer based systems: the garbage in - garbage out (GIGO) thingy. Everyday the inventory in the back room should be scanned so the system knows what we have on hand. It's pretty easy with an app they have loaded on company phones other handheld devices. Just fire up the app and use the camera to scan bar codes on the racks of stuff. You could stand 10 feet away and scan an entire rack of boxes. The app will register the bar code and tell the system that we have X number of cases of product Y and where it is located within the store. It probably takes 2-3 hrs to scan the entire back room including the coolers in back and the freezers in back.
This is were the execution comes into play and the human user is the weakest link. Any item in the back room that isn't scanned within 72 hours, the system thinks that we don't have it anymore and automatically places an order to replenish the inventory. For about 6 months we weren't diligent enough to scan our inventory so we got swamped with overstocking stuff (due to human error, not AI error).
When I was doing some of the inventory management work at my Wally World, I was able to convince them to turn off full control of the AI ordering for a couple of months until we were able to get our inventory under control and pushed to make regular scans of the back room a priority.
AI has it's time and place but it shouldn't be allowed to completely live on it's own. Humans need to keep it harnessed otherwise it can go out of control. The above example of inventory management is rather benign. Other areas may be not so benign (where human life or other areas where serious consequences are solely dependent/controlled by AI).
Edited by user
Tuesday, April 11, 2023 1:29:46 AM |
Reason: Not specified