Weasal
Tuesday, August 13, 2024 5:00:57 PM
here is no way that you can tell as far as I know. How can they sell items they don't have. Seems odd. Well anyway, I have shipping set up for every Tuesday. I see they charge you and ship what is in stock but what do they do with the other cigars when they arrive. Do they charge you an extra shipping fee which really blows the margins off the whole lot? Curious as how this works. Thanks for any help.

I sent this question to customer service, but they don't seem to even pay attention to those from what I can tell.

ZRX1200
Tuesday, August 13, 2024 5:33:49 PM
They turn a lot of inventory and the warehouse isn’t just CBid.
Weasal
Saturday, August 17, 2024 1:45:21 AM
Does anyone have experience with how it works?
tonygraz
Saturday, August 17, 2024 7:57:00 AM
If they refill stock that's backordered, they will send the backordered cigars to you at no extra shipping charge. If they don't restock, you will probably have to call them for a refund or a substitution. I suggest waiting a couple of weeks for the backorder to be fulfilllefd before calling them.
JGRAZ
Saturday, August 17, 2024 8:03:42 AM
[quote=tonygraz]If they refill stock that's backordered, they will send the backordered cigars to you at no extra shipping charge. If they don't restock, you will probably have to call them for a refund or a substitution. I suggest waiting a couple of weeks for the backorder to be fulfilllefd before calling them.[/quote]

This was my experience as well.