A while back someone posted regarding kitchen knives.
Well, I've owned my Wustoff knife set for 13 years and recently my wife broke the tip off the 8" chef's knife by cutting through frozen pork chops.
I contacted Wustoff, told them the story and asked if there was a way to fix it since I didn't want to shell out another $150 for a knife.
The contact told me to send it in, and within a week I got a brand new replacement at no cost (other than to ship it to them)!
That's a top notch company with a great product and service to match. Kinda the "cbid" of the knife world.