sparkanddeb
Tuesday, March 17, 2020 4:37:26 PM
So why have my customer service request for help for a missing shipment from several weeks ago gone unanswered? You can't blame the coronavirus for not answering requests for help when you still are managing to charge my credit card for this week's shipment. I smell a load of crap here.
CelticBomber
Tuesday, March 17, 2020 4:45:02 PM
(Straps in and grabs the popcorn)
tonygraz
Tuesday, March 17, 2020 4:45:20 PM
Did you call them Sparky ? They only read their emails on the 4th Sunday of the month.
sparkanddeb
Tuesday, March 17, 2020 4:46:41 PM
You can't call these people. They give no other information for contact other than the customer service request. I wouldn't be so antsy about that delivery but it was just under $500
USNGunner
Tuesday, March 17, 2020 4:58:40 PM

You can't call these people. They give no other information for contact other than the customer service request. I wouldn't be so antsy about that delivery but it was just under $500

sparkanddeb wrote:

I've called several times to sort stuff out. But I'm platinum level. 🤔

DrafterX
Tuesday, March 17, 2020 5:01:17 PM
Leave a message saying Victor was mean to you and i bet you get a call back in seconds... 😟
Palama
Tuesday, March 17, 2020 5:34:33 PM

You can't call these people. They give no other information for contact other than the customer service request. I wouldn't be so antsy about that delivery but it was just under $500

sparkanddeb wrote:

Can you dispute the charge with your credit card company? Definitely worth a try.

ZRX1200
Tuesday, March 17, 2020 5:38:19 PM
I don’t normally give this info out to BOTL here I don’t know, but you seem like a straight shooter that needs something to go right. The owner of the company is a very nice BOTL who REALLY loves the members here even if you’re not a Platinum Member™️

Dave Kwelberg

(214)-914-3337

Stixman55.yahoo.com

Make sure you tell him Jade sent you his way.

victor809
Tuesday, March 17, 2020 5:39:37 PM

Leave a message saying Victor was mean to you and i bet you get a call back in seconds... 😟

DrafterX wrote:

does seem to get a response these days.

Alternatively you could write a post identifying 13 individuals who you think are violating the rules as you interpret them.

Note- you MUST identify 13 individuals. No more, no less. 12 simply will not work. At 14 they take your shipment and donate it to the commie 13.

izonfire
Tuesday, March 17, 2020 6:28:41 PM

You can't call these people. They give no other information for contact other than the customer service request. I wouldn't be so antsy about that delivery but it was just under $500

sparkanddeb wrote:

So, you're Spark AND Deb, huh?

Welcome.

This is the first time we've had conjoined twins post, so my apologies for the others.

They're a bunch of insensitive jerks, and Kodiak is working on eliminating their access.

Please Bear with us during the purge.

Now, to your issue. You managed to find a way to the forum and post,

but you didn't find a phone number for customer service, huh?

Ya know the saying, "two heads are better than one".

Well, I guess it doesn't always hold true...

Haha. Just a little CB humor there sparkanddeb.

We at CB believe laughter is the best medicine.

Besides whiskey, that is!

Haha. There, I just did it again...

____

Anyway, I'll walk you through this -

First of all, what device are you using?

Computer, laptop, tablet or phone?

Stogie1020
Tuesday, March 17, 2020 7:13:38 PM
First, reboot everything three times.

If that fails, is your contract with UPS in good standing?

ZRX1200
Tuesday, March 17, 2020 7:19:34 PM
^ good question
DrMaddVibe
Tuesday, March 17, 2020 8:28:44 PM

You can't call these people. They give no other information for contact other than the customer service request. I wouldn't be so antsy about that delivery but it was just under $500

sparkanddeb wrote:

Bitch moan gripe and complain.

CONTACT US

Phone

Call 1-800-830-4590

Hours

Monday through Friday, 9am to 5pm ET

Cheno
Tuesday, March 17, 2020 8:31:56 PM
19 years??? And you have one issue and you complain? I believe they have a phone you can call, I would assume you have a phone you can use to call. And if they don't answer, it's because they are buying Toilet paper.
Whistlebritches
Tuesday, March 17, 2020 10:31:11 PM

So why have my customer service request for help for a missing shipment from several weeks ago gone unanswered? You can't blame the coronavirus for not answering requests for help when you still are managing to charge my credit card for this week's shipment. I smell a load of crap here.

sparkanddeb wrote:

Come on you been here 19 years .......surely you know how to contact Major Tom

clintCigar
Tuesday, March 17, 2020 11:50:22 PM
How u gonna come in here and troll after 19yrs?? Only on CBID.
frankj1
Tuesday, March 17, 2020 11:54:05 PM
I heard your credit card on file expired.
CelticBomber
Wednesday, March 18, 2020 12:02:05 AM

Haha. Just a little CB humor there sparkanddeb.

We at CB believe laughter is the best medicine.

izonfire wrote:

Umm in the future could you take the time to add the extra two letters ya lazy animal. I was 9 kinda of confused for a bit.

"Wait... What? I'm CB! Ohhhh I get it now.

izonfire
Wednesday, March 18, 2020 12:27:41 AM

Umm in the future could you take the time to add the extra two letters ya lazy animal.

CelticBomber wrote:

Oh, alright....

FU

ShanaC@CigarBid
Wednesday, March 18, 2020 11:30:52 AM

Check your messages.

When ordering "hazardous material", the parcel has to be shipped via ground parcel services. Parcel shipments usually take up to 3 weeks to arrive.

Our apologies for any inconvenience.

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