dcj_10
6 years ago
Hello folks, I'm hoping for some guidance

I placed an order with cbid on 4/2. It has been in the processing state for 3 weeks and still hasn't shipped yet. I have called cbid multiple times. Each time the agent has told me they don't know why it hasn't shipped. Nothing is on backorder, out of stock, etc. They have said they would resubmit it to the warehouse to ship, but to no avail, still no shipment. I understand covid-19 is causing some delayed but 3 weeks seems excessive.[frypan] I'm getting to the point now where I don't know what to do. Any advice? Can I just cancel my order and move on?
USNGunner
6 years ago

Hello folks, I'm hoping for some guidance

I placed an order with cbid on 4/2. It has been in the processing state for 3 weeks and still hasn't shipped yet. I have called cbid multiple times. Each time the agent has told me they don't know why it hasn't shipped. Nothing is on backorder, out of stock, etc. They have said they would resubmit it to the warehouse to ship, but to no avail, still no shipment. I understand covid-19 is causing some delayed but 3 weeks seems excessive.[frypan] I'm getting to the point now where I don't know what to do. Any advice? Can I just cancel my order and move on?

dcj_10 wrote:



Did you sign up for the platinum membership upgrade? That solves all of those issues. Totally worth it.

Call customer service first thing in the morning and see what they say. 🤔
jespear
6 years ago
Here comes the "ban hammer" !
dcj_10
6 years ago
Sorry I'm new here - is the Platinum membership a joke or is that actually a thing? I didn't see anything on the site about a membership
Luke753
6 years ago
Gunner we'll see you in 2 to 4 with good behavior, lol.

dcj_10 you should keep in touch with support about the order, but all precious metal membership questions should be directed to DrMaddVibe, just PM him, good luck.
USNGunner
6 years ago

Here comes the "ban hammer" !

jespear wrote:



Gotta pop that cherry sooner or later. ;)


Sorry I'm new here - is the Platinum membership a joke or is that actually a thing? I didn't see anything on the site about a membership



Yeah, I'm jerking your chain. With all the crap going on everywhere is slow.
Palama
6 years ago

Hello folks, I'm hoping for some guidance

I placed an order with cbid on 4/2. It has been in the processing state for 3 weeks and still hasn't shipped yet. I have called cbid multiple times. Each time the agent has told me they don't know why it hasn't shipped. Nothing is on backorder, out of stock, etc. They have said they would resubmit it to the warehouse to ship, but to no avail, still no shipment. I understand covid-19 is causing some delayed but 3 weeks seems excessive.[frypan] I'm getting to the point now where I don't know what to do. Any advice? Can I just cancel my order and move on?

dcj_10 wrote:



Three weeks is pretty excessive. 😰

Has your credit card been charged yet? If so, I’d dispute the charge for non-delivery. If not, maybe hang in there another week and e-mail CS?
KingoftheCove
6 years ago

Gotta pop that cherry sooner or later. ;)




.

USNGunner wrote:


Yeah.............talkin brave cause the ban hammer these days is WEAK!
Back in the day, when La Princessa ruled with an iron fist and spiked heels, you’d be treading a bit lighter.
Trish banned me one time for gaddam next to nuttin.........just cause she felt like it!
Her and Z used to smoke Padrons and laugh about all of us sitting on time out.
ZRX1200
6 years ago
Well when you send her koobans for her and her husband to try you get some latitude.
WSC
  • WSC
  • Enthusiast
6 years ago
Asking for advice from the resident jackasses is an exercise in futility.
USNGunner
6 years ago

Asking for advice from the resident jackasses is an exercise in futility.

WSC wrote:



Well, we've managed to keep your post count reasonable it looks like.

Kind of an natural idiot filtration network. [jester]
Speyside
6 years ago
Frank will be along shortly.
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