kirkdeg
6 years ago
#celticbomber
Purchased 3 auction packs on 6/18/20. Only one was delivered. I have called the customer service number 5 times at different times of the day and stayed on hold for 30 minutes each time - no answer. I have sent in 4 CS requests for updates on the order - no response to any. Their prices and my past experience has always been good, but there is a big problem with the company right now. On 8/18/20 it will be 2 months with no delivery and no response and no way to talk to anyone.
CarsonTheCat
6 years ago
I do see that you hash-tagged CelticBomber.

My best advice, if you still can't get through to Customer Service either by telephone or email, and CelticBomber is unresponsive, PM corey sellers. They are both the CBid appointed Customer Service liaisons, and assist with customer service issues when CBid is backed up. I'm surprised Celtic hasn't addressed your concerns. Any time I've had an issue, I bypass Customer Service and go straight to CelticBomber, as he is online far more often than corey sellers, and he has rectified every issue in a very timely manner.
corey sellers
6 years ago
I quit doing this after the first person started crying on the phone I had to pass them on to CelticBomber. Carson are you sure you don't want to help CelticBomber out with the customer service issue. I sure he could use the help with all the current issues.
Palama
6 years ago

I quit doing this after the first person started crying on the phone I had to pass them on to CelticBomber. Carson are you sure you don't want to help CelticBomber out with the customer service issue. I sure he could use the help with all the current issues.

corey sellers wrote:



Wait a minute. ✋

Celtic got a promotion AND a raise but isn’t actually managing anyone? So wtf does an Escalated Service Request Manager do? He’s basically doing the same job and self-managing himself only?

I smell a rat. [gonzo]
ZRX1200
6 years ago
Kirkdeg I don’t normally do this, but you seem like a good egg. There’s a secret ya longtime forum members know about and that’s the owner of CBid! His name is Dave and he really loves taking care of the long time members of the forum here. Call and ask for Dave, tell him you’re friends with Jaderose on the CBid forums, and let him know what your issue is. He’ll take care of it quicker than Celticbomber’s wife can open jespear’s beer.

(214) 914-3337
corey sellers
6 years ago
I was getting paid with Gurkhas that won't happen again.
ZRX1200
6 years ago
If you weren’t part of the Commie 13 you might get under my Cone of Protection.
chazbo
6 years ago
Your not alone😩 Been calling for days and no answer. Today after an hour on hold a rep answered and said they couldn’t hear me. So she said to call back, WTH
frankj1
6 years ago
CelticB will be free in a day or two.
He's busy finding Clorox wipes for me.
24132413
6 years ago
CIGARBID CLOSED DOWN. Stop bidding please. They may just rip your C.C. for one last charge and then disappear! Don't risk it. sorry
frankj1
6 years ago
you're just eliminating competition for yard gars!
tonygraz
6 years ago
He's gotta do what he gotta do to buy them $2-3 dog rockets.
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