I won bids and my order has been in the processing state for over a month. The money comes out of my account and then it returns. I have tried calling everyday since July 5. No one ever picks up the phone. I have waited over an hour to speak to anyone. I have sent countless messages; same deal here, no response. I went so far as to call Cigars International (because they use the same warehouse) to see what’s going on with Cigarbid. I thought maybe they had a fire or something. I was told all is fine at CB. I’ve never encountered this with CB or any other company before. I assume something major must be happening. I can’t imagine why a company would do this (Covid outbreak? Tax evasion? Alien abduction?) Anyway, I just either want the order or for it to be cancelled and I can’t seem to succeed in either case. Cheers.
JRock277 wrote: