Epilog…
Well it turns out it was simply a case of miscommunication.
A poorly written email by tenski (imo) made me believe that my entire order was cancelled….well heck, maybe it was me?
You be the judge……..this is what tenski sent….
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Thank you very much for your recent order. I am very sorry but unfortunately we will not be able to fill your order for the 2 [K5-PDD5552-M] Padron 3000 Maduro 5pk and one [K5-PDD6554-M] Padron 4000 Maduro 5pk at this time. Our order was not filled in full by our supplier and we have been informed that we will not be receiving additional inventory of this item. As a family-owned company your business is very important to us and again, I am sorry that we will not be able to fill your order.
We have canceled your order and immediately issued the appropriate refund to you. Please allow 1-3 business days for the refund to be applied to your original form of payment.
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So I read that as ……
They were unable to fill “my order” of two 3000 fivers and one 4000 fiver.
This made ME think, that they thought, I only bought 3 fivers total.
I in fact ordered three of the 3000 and two of the 4000, so when my refund wasn’t there for my full order of five 5-packs, I was pissed.
Turns out what they were trying to say, in essence was…
We had to cancel part of your order. You will still receive one 5-pack of 3000, and one 5-pack of 4000, for $62.
We refunded you $93 for the two 3000 5-packs and the one 4000 5-pack we were unable to deliver.
Tenski is officially out of my doghouse.
(Although their price hikes are becoming annoying)
Edited by user
2 years ago |
Reason: Not specified