A little checking found this:
http://phoenix.about.com/library/weekly/aa111901a.htm
With 20 Compliance Officers to regulate all Arizona retailers, the Department relies heavily on consumers to be their eyes and ears in the marketplace. The Department of Weights & Measures advises consumers to do the following every time they shop:
1. Bring ads with you.
2. Write down prices. By law, retailers are required, upon your request, to provide you with a pen so you can write down prices.
3. Watch the cash register display at the check out counter.
4. Speak up when a scanning error occurs.
5. When you catch a scanning error, ask for the store’s written policy regarding errors in pricing. All retailers are required to have a written policy available to their customers upon request. *****Some retailers have policies that state items are to be given to customers at no charge if an item scans incorrectly.*****
6. Check your receipt before you leave the store.
7. Call the Department at (602) 255-5211 if a scanning error isn't fixed to your satisfaction
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Note the asterisked area in #5.
See the "no charge" reference? Thats what the "head clerk" gave Cousin Eddie, the windows at no charge.
Maybe some of you should get off your high horses, and start living in the real world. If the store has a policy, who am I to not hold them accountable for their policies?
It wasn't "stealing". He went throught he register, and they couldn't scan the code. They handed him the window, and the receipt, and let him leave the store...
I've checked, THAT AIN'T STEALING where I come from.