My fellow cigar smokers…
Cigarbid’s recent website maintenance was a complete and utter disaster. Sh*t went horribly, horribly wrong… in fact, it went SO wrong that their Customer Service Department, which is normally their bright, shining star, was so overwhelmed with complaints and questions that they just couldn’t keep up.
If you are having difficulties getting through to them, please be patient. They understand a lot of orders are delayed, partial, or maybe even just plain wrong. Cigarbid has the best Customer Service in the bidness, but even they were not able to keep up with this one…
Rest assured, they are doing everything humanly possible to correct the mistakes, and eventually, they will make it right with you. They always do.
Thank you for your patience and understanding.