In case anyone is interested, I received this reply from customer service. I was seeking information about storing full boxes and about the packaging of 5 packs. Some 5 packs come in cellophane outer wrapping while other 5 packs come with a thicker ziplock bag type of wrapper. Becky gave me a detailed response, I have copied the reply in case anyone is interested in reading it:
“Thank you for contacting us. You can absolutely remove the outer plastic packaging on boxes and 5 packs.
To keep the cellophane on or off is one of the most common questions we get concerning the maintenance of cigars. To answer your question, it's really up to you. That said, because cellophane is porous, the humidity or moisture in your humidor will be absorbed by your cigar. To a lesser degree, another benefit to keeping the cellophane wrapper on is that it prevents flavors from different kinds of cigars from combining or marrying with each other while they are resting. Of course, a good reason for keeping the cello on is that it protects the wrappers of your prized possessions when you’re digging through your humidor looking for a good cigar to smoke!
On the other hand, taking the cellophane off will allow cigars to age better if you plan on keeping them in the humidor for an extended time. In short, if you have a good, quality humidor that maintains 65-70% humidity and about 64-70 degrees Fahrenheit, your cigars can be safely stored without the cello wrappers. This allows the cigars to ‘breathe’ and age properly. In close, the choice is yours!
We hope this information is helpful to you. If you have any additional questions, please let us know.
Thank you,
Becky H.
CigarBid
Customer Service Team“