dumluk
  • dumluk
  • Enthusiast Topic Starter
Wednesday, June 2, 2004 1:24:00 PM
I would like to publicly thank Cgarbid (and by extension, CI) for their excellent customer service.

I recently bid and won 7 boxes of sticks, that were delivered today. However, one of the boxes was not in the shipment, though the shipping invoice said it was. I called CI Cust. Service and received very professional, curteous help. The gentleman had a replacement box on order even before we were done talking, with no additional delivery charge. This is of course, just as it should be, but I didn' have to suggest it myself or whine or threaten or anything.

Thanks again!

Thom
Wednesday, June 2, 2004 2:54:00 PM
They do rock the hizzy.
CWFoster
Wednesday, June 2, 2004 3:46:00 PM
C-bids folks are first rate!
usahog
Wednesday, June 2, 2004 11:24:00 PM
Thom, I don't have a clue who Hizzy was.. but I can attest that CBid/CI is one of the best if not thee best customer service left in this Nation!!!!

Hog

Lowman
Thursday, June 3, 2004 4:40:00 AM
Shhhhhh... they're all gonna want raises and the gar prices will go up...

Low

MACS
Thursday, June 3, 2004 5:31:00 AM
Indeed they rock the hizzle and that's no shizzle.
JPR
  • JPR
  • Herf-A-Holic
Thursday, June 3, 2004 10:18:00 AM
I had the same good experience when my 2-pack of lighters was missing.

Roger at CigarBid got it out to me no questions asked.

He also talked to me in depth about getting my desktop humidor ready to go.

Call or email them anytime - they are very helpful.

Thom
Thursday, June 3, 2004 10:38:00 AM
hog,

A translation of modern slang.

"They rock the hizzy." = Top notch.

Hizzy is slang for house, could also be hizzle or hizzouse, or variants. Or the literal translation: They rock the house.

I guess I could have written; Gee whiz that cigarbid customer service sure is keen.

usahog
Thursday, June 3, 2004 9:24:00 PM
that will work...Thanks Thom I'm catching on now LOL

Hog

johnfs
Friday, June 4, 2004 8:34:00 AM
Thom thanks for the (Leave it to Beaver) translation for those that are slang impaired.
Thom
Friday, June 4, 2004 10:59:00 AM
Just trying to help out fellow BOTL. Fo' shizzle. ;')