I would like to publicly thank Cgarbid (and by extension, CI) for their excellent customer service.
I recently bid and won 7 boxes of sticks, that were delivered today. However, one of the boxes was not in the shipment, though the shipping invoice said it was. I called CI Cust. Service and received very professional, curteous help. The gentleman had a replacement box on order even before we were done talking, with no additional delivery charge. This is of course, just as it should be, but I didn' have to suggest it myself or whine or threaten or anything.
Thanks again!