What is going on with CB?? Three 'BO" auctions within the last six months..never to be shipped. Granted, they were never charged, but WTF? In the the past 15 years, I've never had this kind of issue with CB. How about you?

Sungodv wrote:

I blame the W.e.T. mArKeT in wuHaN

Mr. Jones wrote:

Yep... Cuba suffered pretty badly. Them smoke prices are Astronomical right now. Can't afford 'em no mo... and they were cheaper than most of the NC's I like. 🤦

MACS wrote:

Just after you sign in to your account a pop up will go on the screen - try a question by clicking on it. It's a new thing, but the only success I've had over the years is by calling and holding on.

tonygraz wrote:

During the past six months my experience has been if one try's calling CB customer service they never pick up the phone, just keep you on hold forever. They say during the hold recording that you can speak to them via "live chat', but there is no link on the entire website. No response to the contact us form either. Great deals can be had here, but apparently it's hit or miss.

Sungodv wrote:

After over a week waiting for a back order is darn quick. Consider yourself lucky.

tonygraz wrote:

This backorder deal is crazy..... I won a bid on a box of cigars. They said it was on backorder, but they have the same item on a freefall bidding. Is it out of stock or what is the deal???????

cbrayesq wrote: