Sungodv
Friday, April 21, 2023 3:13:46 PM
What is going on with CB?? Three 'BO" auctions within the last six months..never to be shipped. Granted, they were never charged, but WTF? In the the past 15 years, I've never had this kind of issue with CB. How about you?
8trackdisco
Friday, April 21, 2023 3:24:13 PM
[quote=Sungodv]What is going on with CB?? Three 'BO" auctions within the last six months..never to be shipped. Granted, they were never charged, but WTF? In the the past 15 years, I've never had this kind of issue with CB. How about you?[/quote]

George Floyd changed everything.

Mr. Jones
Friday, April 21, 2023 10:55:47 PM
I blame the W.e.T. mArKeT in wuHaN
frankj1
Friday, April 21, 2023 11:28:35 PM
Conan, I know it's early in the year, but both #2 and #3 are Post of the Year candidates.

MACS
Saturday, April 22, 2023 7:08:39 AM
[quote=Mr. Jones]I blame the W.e.T. mArKeT in wuHaN[/quote]

Yep... Cuba suffered pretty badly. Them smoke prices are Astronomical right now. Can't afford 'em no mo... and they were cheaper than most of the NC's I like. 🤦

deadeyedick
Saturday, April 22, 2023 8:39:53 AM
[quote=MACS]Yep... Cuba suffered pretty badly. Them smoke prices are Astronomical right now. Can't afford 'em no mo... and they were cheaper than most of the NC's I like. 🤦 [/quote]

It's a commie plot to make us smoke Nic cigars.

DrafterX
Saturday, April 22, 2023 10:48:19 AM
Those bassards..!! 😠
Mr. Jones
Saturday, April 22, 2023 8:24:39 PM
I nominate frankj1 as.....

THE "bestest BOTL EEEEVVVVAAAAHHHH"!!!

frankj1
Saturday, April 22, 2023 11:35:58 PM
I second that emotion
tonygraz
Sunday, April 23, 2023 1:10:43 AM
Backporders are annoying had 2 way back that I really wanted and never got (cigar discontinued). Sometimes they will substitute something as good or better if they can't get them. My recent backorders in the past few years were quickly filled when they became available..If they are not filled in 4 weeks, give them a call.
Sungodv
Sunday, April 23, 2023 12:59:45 PM
During the past six months my experience has been if one try's calling CB customer service they never pick up the phone, just keep you on hold forever. They say during the hold recording that you can speak to them via "live chat', but there is no link on the entire website. No response to the contact us form either. Great deals can be had here, but apparently it's hit or miss.
tonygraz
Sunday, April 23, 2023 6:24:55 PM
Just after you sign in to your account a pop up will go on the screen - try a question by clicking on it. It's a new thing, but the only success I've had over the years is by calling and holding on.
Sungodv
Tuesday, April 25, 2023 8:33:47 PM
[quote=tonygraz]Just after you sign in to your account a pop up will go on the screen - try a question by clicking on it. It's a new thing, but the only success I've had over the years is by calling and holding on.[/quote]

Never have seen that when logging in. May be my browser? Anyway, the last thing that was backordered has been shipped after over a week.

8trackdisco
Wednesday, April 26, 2023 9:27:29 AM
[quote=Sungodv]During the past six months my experience has been if one try's calling CB customer service they never pick up the phone, just keep you on hold forever. They say during the hold recording that you can speak to them via "live chat', but there is no link on the entire website. No response to the contact us form either. Great deals can be had here, but apparently it's hit or miss.[/quote]

Am not going to comment too much, as the last time I crowed about how well they have done (delivering 98.2% of my stuff within a week) the next order was delivered late.

Business can’t get people to work. Fewer workers, poorer service. It’s a math problem. And maybe a Meth problem.

tonygraz
Wednesday, April 26, 2023 11:08:55 AM
After over a week waiting for a back order is darn quick. Consider yourself lucky.
8trackdisco
Wednesday, April 26, 2023 12:57:44 PM
[quote=tonygraz]After over a week waiting for a back order is darn quick. Consider yourself lucky.[/quote]

I do.

cbrayesq
Friday, April 28, 2023 10:41:58 AM
This backorder deal is crazy..... I won a bid on a box of cigars. They said it was on backorder, but they have the same item on a freefall bidding. Is it out of stock or what is the deal???????
KingoftheCove
Friday, April 28, 2023 12:15:16 PM
[quote=cbrayesq]This backorder deal is crazy..... I won a bid on a box of cigars. They said it was on backorder, but they have the same item on a freefall bidding. Is it out of stock or what is the deal???????[/quote]

The deal is………………………well………………..it’s just the deal.