htaylor40
a year ago
Long wait times and no chat with changes to customer service. Change of service center from US to India have made service terrible. Cigarbid use to have excellent customer service.
MACS
a year ago
And now it blows...
Palama
a year ago

Long wait times and no chat with changes to customer service. Change of service center from US to India have made service terrible. Cigarbid use to have excellent customer service.

htaylor40 wrote:



Damn! Didn’t know they outsourced CS. [gonzo]

Buncha bullchit iffin’ you ask me. [ram27bat]
KingoftheCove
a year ago
CS outsourced to India?
Can someone confirm this?
Shana? Calling Shana….
KingoftheCove
a year ago
Taylor waits 10 years to drop a bomb on the Forum…
Well done……….I guess…
Palama
a year ago

CS outsourced to India?
Can someone confirm this?
Shana? Calling Shana….

KingoftheCove wrote:



You woulda thought that Z, given his close relationship with Shana, would have known about the move. Guessing the NDA prevented him from spilling the beans? 🤔
DrMaddVibe
a year ago

Long wait times and no chat with changes to customer service. Change of service center from US to India have made service terrible. Cigarbid use to have excellent customer service.

htaylor40 wrote:





?si=5c9PguAmWSX3sjIu

🇨🇮


JGKAMIN
a year ago

Long wait times and no chat with changes to customer service. Change of service center from US to India have made service terrible. Cigarbid use to have excellent customer service.

htaylor40 wrote:


You joined this forum over 123 months ago and popped your cherry with this post?!?[frypan]
JGKAMIN
a year ago

CS outsourced to India?
Can someone confirm this?
Shana? Calling Shana….

KingoftheCove wrote:


They didn’t need to, everyone moved here and we gave them jobs…my last call was with Habibi who lived in Easton, PA and manning the CS phones….🇨🇮
I.C
a year ago

Long wait times and no chat with changes to customer service. Change of service center from US to India have made service terrible. Cigarbid use to have excellent customer service.

htaylor40 wrote:


My age verification is taking a lot of time and I'm worried my bid is canceled.
Stogie1020
a year ago

My age verification is taking a lot of time and I'm worried my bid is canceled.

I.C wrote:


They are cigars, man... Relax.


What did you bid on?
tonygraz
a year ago
I got an email reply to a customer service problem I posted there and it was resolved by Debbie in perfect english. Are you sure you got the right number ?
MaduroJorge
a year ago

You joined this forum over 123 months ago and popped your cherry with this post?!?[frypan]

JGKAMIN wrote:



Give him a break.


He's been on hold since 2014.
I.C
a year ago

They are cigars, man... Relax.


What did you bid on?

Stogie1020 wrote:



You were right, I had to relax, there was a problem with my credit card lol, I won a box of CAO Consigliere Soldier I'm so happy, Tony Soprano would be proud of me...
KingoftheCove
a year ago

You were right, I had to relax, there was a problem with my credit card lol, I won a box of CAO Consigliere Soldier I'm so happy, Tony Soprano would be proud of me...

I.C wrote:


=d>
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