No I thought it was funny Steve......no offense taken.

"Or think they do".

I don't know anything about the ins and outs of the industry. I have read your (mothership) catalog for years and have seen nothing but good reviews of the DE here. The description of the DE IIRC is more of the blend being stronger not the size (though I know its mentioned) . I have the impression of th 1666 using the DE for use of the positive word of the original not the vitola or size.

Well the worst part is, the customers are also fed bad info at times. For example, they will talk to a local brand rep about an exclusive made for us....and the rep will have no clue what the brand is about. They might say something wrong, or they might just say they have no idea. But the reason they don't know is, because they don't have to. It's not in their portfolio to sell to stores. It's not something they make commission on. We work deals directly with the brand owners and cigar-makers....not the local reps hitting the pavement. So, they're frequently out of the loop, since they do not receive information on the countless number of exclusives made for countless retailers. So they're given this bad information, post about it on a cigar board or blog, and then we pick up the pieces when the calls and questions come in. We're happy to do it, because we want people to know their product, but it happens very often.

We just had bad information passed along about our upcoming CAO price increase. Basically, a blogger - in not so many words - wrote that it wasn't a price increase. It no doubt is a price increase, which all retailers that carry the brands must abide by. The customer doesn't care why or how, they just care what the price is. If the price goes up to the consumer, it's a price increase. Remember, we were the first to lower our prices on CAO, and we've kept them low and will keep them low for as long as possible. When the price increase happens, we will still be at the lowest possible price. It's how we operate. We want to offer the best cigars at the best prices, without hurting the cigar-maker or manufacturer. We receive price increases quite frequently, many of which the customers never see, since we eat the increase. This one, however, we're left with no choice due to MAP.

In other words Sven sees no issue with it and is not biased at all. Case Closed!


You gave me the idea to poke you with a stick today Sven.

I wonder if these use pre-embargo espresso.

I did not. I merely sent you a PM and you told me to tell a valued customer of ours to eat turds.

LIAR. I was talking about Wheel. He isn't valued by anyone.

Not only did you call me a liar....you used all caps, which means you're shouting at me. Stop shouting at me.

NO

The ice on which you stand is getting pretty thin!

It's nearly a hunnert degrees here.... give or take 22 degrees.

Huh ?

While looking at Graycliff sizes for a goofy Kombat contest, I came across this on a different retailer's site and thought it pretty funny, if not just a little relevent to this thread:

"NOTE - Don't be fooled by inexpensive Graycliff 1666 cigars that are advertised by some of our competitors. GRAYCLIFF 1666 CIGARS ARE NOT MADE IN THE BAHAMAS AT THE GRAYCLIFF CIGAR FACTORY." .....the other guys just helping ya keep your customers edumicated, Steve

Topped

I've been to to Grayclff Hotel/Resort.

Their rolling room is a 25x25 room, not a factory...


wheel,

Sounds like the room the guys from Duck Dynasty work in...they'd probably call it a factory. [SI]Hey listen, Jack, if 4 guys sitting in a small room are making a product, it's a factory.[/SI]

Poor SvenR this was a hilarious thread, he didn't want to understand the outrage.

I heard Trish fired SvenR...

wheel,,