carpenter.222
14 years ago
So I order 6 man o war samplers and a Padron 1926 40th.

One sampler and a broken wrapper 1926 show up.

Some idjit left out 5 of my samplers! Including the 5 maduros and 5 armadas that shoulda showed up! And then, having left out 80% of my order, he just chucks a 1926 in a bag and lest it sit on top - totally unprotected!

I AM PISSED. SOME PEOPLE SHOULD NOT BE ALLOWED TO HANDLE SHIPPING JOBS.

So here's the question - with the attached photos sent in (which demonstrate 5 more samplers couldn't have fit in the box) do you think cigarbid will treat me right? Votes? Thoughts?

C'mon - reassure me - please - I'm freaking out over here!

D
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TrishS@CigarBid
14 years ago

So I order 6 man o war samplers and a Padron 1926 40th.

One sampler and a broken wrapper 1926 show up.

Some idjit left out 5 of my samplers! Including the 5 maduros and 5 armadas that shoulda showed up! And then, having left out 80% of my order, he just chucks a 1926 in a bag and lest it sit on top - totally unprotected!

I AM PISSED. SOME PEOPLE SHOULD NOT BE ALLOWED TO HANDLE SHIPPING JOBS.

So here's the question - with the attached photos sent in (which demonstrate 5 more samplers couldn't have fit in the box) do you think cigarbid will treat me right? Votes? Thoughts?

C'mon - reassure me - please - I'm freaking out over here!

D

carpenter.222 wrote:




So....what do you think carpenter? Did we treat you right?

Yours is the only opinion that matters....how'd we do?
fishinguitarman
14 years ago
My opinion doesn't matter?


😢




I'm hurt, Trish! 🤦
Ndill
14 years ago
Hell I dont blame you for being pissed. I would just call them though. Something tells me they would correct their mistake.
ZRX1200
14 years ago
Smart guys leave their address viewable......



TIGER SEND THIS WHINNING LITTLE BEOTCH YOUR SWISHER SWEET BLUNTS!!!!!!







you be nice to Trish or I'll fart in your general direction.
Nicar
14 years ago
Wish they could have bent you over for being a prick.......


I am sure they treated you right........
DrafterX
14 years ago

So I order 6 man o war samplers and a Padron 1926 40th.


D

carpenter.222 wrote:







:-k 🤔
6 samplers ehh..?? do you own a shpo..?? 😕
SammyETN
14 years ago
Since this is already on the radar screen of the Powers That Be, I think I shall keep my opinion to myself.
carpenter.222
14 years ago
Your team treated me great - I was quite impressed.

A few notes for the others in here:

@the twats that talk all the trash: really? If 80%+ of your order didn't show up you wouldn't be concerned? CI and cigarbid are great historically - so who is to say they'd even believe me? My concerns in the situation were warranted. After all - it was one of the only truly great deals I've managed to get on 'bid' - having it not show up but be listed as in the box was a bit much for me. So I threw this up here and I got ahold of them and waited to see what happened: they took great care of me. I am impressed with their team. With you though? Not so much.

@drafter: 🙂 no not at all. Just a guy who likes man o war and wanted a few 'armadas' - i snaged the samplers at 36 each, call it 6 bucks a stick, including an armada, the authentico (but huge) and the ltd Maduro. Hands down my best snag on cb so far. That's why I twitched when they didn't show - all the sudden my over bidding on the 26s and the god of fires was coming home to roost.
ZRX1200
14 years ago
Good form is letting customer service try to do their job. They rock.

If that result is bad for you then flame.

If you post the pic and were just talking about shipping (packaging) and letting CS fix you up then you'd have a conversation thread.

YMMV.
Nicar
14 years ago

Your team treated me great - I was quite impressed.

A few notes for the others in here:

@the twats that talk all the trash: really? If 80%+ of your order didn't show up you wouldn't be concerned? CI and cigarbid are great historically - so who is to say they'd even believe me? My concerns in the situation were warranted. After all - it was one of the only truly great deals I've managed to get on 'bid' - having it not show up but be listed as in the box was a bit much for me. So I threw this up here and I got ahold of them and waited to see what happened: they took great care of me. I am impressed with their team. With you though? Not so much.

@drafter: 🙂 no not at all. Just a guy who likes man o war and wanted a few 'armadas' - i snaged the samplers at 36 each, call it 6 bucks a stick, including an armada, the authentico (but huge) and the ltd Maduro. Hands down my best snag on cb so far. That's why I twitched when they didn't show - all the sudden my over bidding on the 26s and the god of fires was coming home to roost.

carpenter.222 wrote:




Just as outside observers..... you should handle the issue first with customer service before bitching without first seeing how they resolve it.... before you bitch and moan, try for a resolution first. Then you can post to how they helped or didn't help...
smokestaxx
dubleuhb
14 years ago
So all is well and both parties are satisfied ? Happy endings rock!
dpnewell
14 years ago
I was wondering way Cbid included 5 MOW samplers in my last shipment. I thought it was a thank you for all those Morado boxes I sold for them.













[sarcasm]
riverdog
14 years ago
Again, I must say, you're a baaaaaaaaaaaad man.{;-)
TIGERCDW
14 years ago
OP===DOUCHE

Grow a pair and quit your whining.

Noone including myself would have got on your ass if you would have tried to resolve the situation first.

When you came to the fork in the road you screwed up and went the wrong route.

Now go put on some big boy pants and try an intoduction for yourself.

If you don't want to do that then actually you can go eff yourself.

Lesson for you:::Don't bash Customer Service to us.

TIGER
dubleuhb
14 years ago
Tiger is a meany.
TIGERCDW
14 years ago

Tiger is a meany.

dubleuhb wrote:




No.TIGER is a realist.

How many times have these threads popped up by this one post wonders?

TIGER
dubleuhb
dpnewell
14 years ago
Yes Chris,
I also wouldn't be on here braging that I paid $6 a piece for MOWs, even if they where the LE Perfectos. AJ must be laughing all the way to the bank. We take the same tobacco, roll it in a perfecto shape, slap an LE label on it, and folks will line up all day to pay triple.
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