leftyposthole
Sunday, January 13, 2013 1:42:56 PM
for the most part the cigar business is full of people that believe in good cust. service. There is another online shpo that I found some house rolled connies that are very good. Have been buying them for a while now, ordered a bundle a couple weeks ago, as it turned out they sent something else which turned out to be a dog rocket. I gave them a call and after a little searching turns out they were out of my prefered size, corona. The cigar guy got on the phone with me and said he apologized for the mix up and knew what I wanted and would take care of it. They come in bundles of 25 for 49 bucks any size. Well the order showed up yesterday they only had 8 left in the size I wanted. In addition to those he sent 15 lancero maddies, 5 of his personal stash rolled just for him, 2 Tempus lanceros and 2 Rodrigo lanceros. Total of 32 sticks and a note that said to do whatever I wanted with dog rockets. Nice customer service that will keep my business.

Lefty 🇨🇮

sd72
Sunday, January 13, 2013 1:47:51 PM
Now that is good service. Getting harder, and harder to find.
wheelrite
Sunday, January 13, 2013 1:50:40 PM

for the most part the cigar business is full of people that believe in good cust. service. There is another online shpo that I found some house rolled connies that are very good. Have been buying them for a while now, ordered a bundle a couple weeks ago, as it turned out they sent something else which turned out to be a dog rocket. I gave them a call and after a little searching turns out they were out of my prefered size, corona. The cigar guy got on the phone with me and said he apologized for the mix up and knew what I wanted and would take care of it. They come in bundles of 25 for 49 bucks any size. Well the order showed up yesterday they only had 8 left in the size I wanted. In addition to those he sent 15 lancero maddies, 5 of his personal stash rolled just for him, 2 Tempus lanceros and 2 Rodrigo lanceros. Total of 32 sticks and a note that said to do whatever I wanted with dog rockets. Nice customer service that will keep my business.

Lefty 🇨🇮

leftyposthole wrote:

Obviously you are a Platinum Member there !!

good on you !

ZRX1200
Sunday, January 13, 2013 1:59:00 PM
Very nice to hear!
whtwtrman79
Sunday, January 13, 2013 2:07:04 PM
I have to agree most places I have dealt with have gone above and beyond if there was a screw up on there part or if I ordered something that was out of stock I have felt that I came out ahead, better service than you get from most industries now a days
Campage
Sunday, January 13, 2013 2:07:20 PM
=d>
TMCTLT
Sunday, January 13, 2013 2:17:57 PM
Refreshing to hear a good customer service story.....=d>
t33bone
Sunday, January 13, 2013 3:40:47 PM
Send me some and let me evaluate and review them?

j/k

Awesome prices for the shpo rolled.

leftyposthole
Sunday, January 13, 2013 3:43:37 PM
Give me your snailer Tuck.......