Well, it kinda sucks, but here is the proposed resolution:
Good morning Joseph,
How are you? Trish tells me you received some extra items in your package. It is very difficult to send things back to us from overseas. We appreciate your willingness to pay for those items and your honesty. Both of those items come to a total of $114.95 at a retail price. With our site being an auction site, we rarely sell items at retail cost. I was wondering if you would be willing to pay $50.00 for them. Please let me know what you think.
Take care,
Shana
Customer Service
$50 is more than fair for the items that I received.....but I wouldn't have bought them. I have a box of UHC's already, and (although I did enjoy them when I first bought them) my tastes have changed and I had not planned on purchasing any more. The cutter....I have one of these as well, and it has been used maybe 3 times. It always smashes my cigars instead of cutting them. I actually preferred the $2 razor blade guillotine cutters. I am probably just going to pay this (no...nobody is going to pay for mine), but odds are good that this will be my last order through CBID. I'll stay on the forums of course.
Just kinda crappy that they make a mistake, and I pay for something that I didn't want, and will probably give away. I asked for it, I guess. Should I have kept my mouth shut?
chswrst726 wrote: