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MDM1058
Rookie Topic Starter

12 years ago

Has any one else had this problem. Won a sampler pack on auction and when it did not arrive with the rest of the order I called and was told it was on back order. Why put it out for auction if you do not have the product in inventory. Very disappointed, do not trust the site anymore.

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denali7432
Aficionado

12 years ago

lol, this is what your first post is? you dont trust cbid? yes it happens such is life..once item is in stock which is pretty fast they will mail it to you, unfortunately for you the rest will not be so nice to you like i just was..hope your wearing a protective armor....cause here it comes..lol

Philly Jack
Herf-A-Holic

12 years ago

Call bitch they will give you free shipping on your next order but they will come through and make it right in the end

Mithrandir
Herf-A-Holic

12 years ago

with very little info in your profile, methinks you maybe a vendor who is slam dunking one of your fiercest competitors.

bassman45
Herf-A-Holic

12 years ago

[quote=Philly Jack]Call bitch they will give you free shipping on your next order but they will come through and make it right in the end[/quote

Just talk to Trish and ask her to up your membership,usually comes with free shipping and matches!

earthson
Connoisseur

12 years ago

with very little info in your profile, methinks you maybe a vendor who is slam dunking one of your fiercest competitors.

Mithrandir wrote:

Why would a vendor only be purchasing one sampler? From CBid? And bitch about it?

CI and Cbid share inventory, although they are technically two separate companies. Just keep an eye out for the same sampler to be listed on auction again. When that happens, call em up.

Mithrandir
Herf-A-Holic

12 years ago

earth, this may all be a ruse just to turn some new B'sOTL away from cbid.....propaganda.

KingoftheCove
Herf-A-Holic

12 years ago

La Princessa has explained the logistics of this booboo a few times.......
stuff happens.....it's a big warehouse..........they pack/ship more cigars than you can imagine......even with their fairly sophisticated inventory tracking systems....guess what...... people still make mistakes........you'll get them eventually........or not

Edited by user 12 years ago | Reason: Not specified

Plowboy221
Herf-A-Holic

12 years ago

Instead of getting on here and complaining, you should have used that time to call them. I've had it happen and they will make it right, offer to replace the back ordered item with something else you want to try et etc. cbid has a great cs department.

earthson
Connoisseur

12 years ago

#10

earth, this may all be a ruse just to turn some new B'sOTL away from cbid.....propaganda.

Mithrandir wrote:

Ah! Other than getting a decent price on some premiums, I figured the best way to turn others away from cbid is to push the Graycliffes and other CI Exclusives. The selection here has definitely helped me expand my horizons...[gonzo]

earthson
Connoisseur

12 years ago

#11

Plowboy221 wrote:

I agree. Most online cigar vendors have excellent customer service and CI/Cbid is no exception. They've even gotten over the hump last year where almost half of my orders were arriving damaged due to piss-poor packaging (PPP).

Mithrandir
Herf-A-Holic

12 years ago

#12

^ i just want to discourage those who would bid on the cigars that i am presently bidding on!!!!!!!!!!!!!!!!!!!

earthson
Connoisseur

12 years ago

#13

^ i just want to discourage those who would bid on the cigars that i am presently bidding on!!!!!!!!!!!!!!!!!!!

Mithrandir wrote:

Aw hell, dog, you can keep the Gurkha Titans, Legado de Pepins, and >$20 Opus Xs! We won't overbid you!

Mithrandir
Herf-A-Holic

12 years ago

#14

Thank you. I will pm all of you on all my bids so you guys can lay off....................boy this is going to cost a lot. better go back to my part time job....male exotic dancing.....i go on stage with no clothes and women pay me handsomely to put them back on.........good money!

Hillbillyjosh770
Herf-A-Holic

12 years ago

#15

MDM1058 wrote:

Same thing happened to me. I won two 5-packs and I only received one.
I'll call them in the morning. That lady is really helpful.

Abrignac
Herf-A-Holic

12 years ago

#16

MDM1058 wrote:

You've got to be kidding????

Let's try to put this into perspective. You've been a member for what a little over three years. On your first post you bitch about an order with an item on back order.

Option 1- You've been here lurking for three years, buying nothing just to see what a bunch of a$$es have to say, but have never once joined in the conversation?

I doubt it, unless you're CROS.

Option 2 - You've been here lurking for three years, have won numerous auctions, never had an item on back order until now and you're here to squeal about getting your cherry pooped.

If so, take your thumb out of your mouth and put on your big panties. If you want to run with the big dogs, you have to be able to pee in the tall grass.

Option 3 - You've been here a while and you decided to join in the conversation by using your first post as an opportunity to stir chit.

If so, welcome aboard and enjoy your stay.

tonygraz
Herf-A-Holic

12 years ago

#17

3 so far, told them to forget about the second one, took a substitute on the last one and in 2 weeks the item was back on auction.Still want the first one.

delta1
Herf-A-Holic

12 years ago

#18

Never had anything back ordered. Guess I just buy crap no one else wants...

bs_kwaj
Herf-A-Holic

12 years ago

#19

I recently won a lot that went backordered... It can happen. The money was refunded to my credit card. I was given the option of gettting a similar lot at the same price or just cancel the order. I just cancelled it and moved on.

denali7432
Aficionado

12 years ago

#20

its no big deal, i once had some sticks on back order for 3 weeks, soon as they came cbid shipped out right away..these guys are not rookies they know what they doing and how to conduct business..so dont worry manG

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