couple years ago I posted about the outstanding cs I received from Webber, search has failed me tonight but the gist of it was that they have free parts replacement for 10 years. I called looking to purchase the cross member for my 3 burner Genesis (gold, silver or the P-precious metal, don't recall what I own at the moment) and was asked leading questions that ended up with them shipping the entire burner set up for free.
Thought it was about 10 years old, never sent in the paperwork when I bought it, but the cs person waited on the phone while I went out and got the serial number. Then she traced it to my purchase from a local store and said I still had two weeks until my 10 year coverage was up! Replacement was simple, even for A idiot like me.
Mine runs on piped in gas (so convenient) and now has brand new guts. Told some friends who did the same, one needed the flavor bars too...they all received free parts, free shipping. Outstanding service and warranty coverage.
So yeah, Brewha, I guess I have a reasonable expectation of getting 20 years out of it...I do keep it covered, but I should get a new cover this year. Probably will have to pay for that.
Do you get Pearl brand hot dogs out there? They may only be available locally (Boston), but I have always like them doggies better than Hebrew National, and I like the knockwurst even more...like twice a year though. So bad, so much sodium!
frankj1 wrote:
