ShanaC@CigarBid
10 years ago

Ring ring ring ring ring ring ring
Me: What da, anyone work anymore?
Voicemail: Please wait, all agents are busy helping other disgruntled azzhats. We'll get to you when we're good and ready.
A long-time later:
Shana: "Hello, You've reached the Queen of all CBID, obviously one of the minions forwarded her phone to me. WHAT DO YOU WANT?"
Me: Uhm, sorry, calling for Damarie."
Shana: "Fine, go away."
ring ring ring ring ring
Damarie, slurrily: "Hewoo (hic), CBid cushtomer servish."
Me: (Did they have a 3 Martini Marine Corps Birthday lunch, or what?) Hiya Damarie, it's Bur/JA about my pipe baccy order."
Damaria: "Oh yesh, hey aren't you FGMs N00B?"
Me: (oh no) Yes I am.
Damaria: (dreamily) "Ah, FGM, Ray-ray, the Thonginator"
[recording shows a pause here.
A very long pause
A very long, very awkward pause]
Shana, in the background: "Dammit Damarie, you've got the Thonginator thread open in too many tabs, the site is about to crash! Get back to work, girl!"
Damaire: "Sorry, Bur, I'll put together a sampler and get it out to you. We probably won't have the John Bull Proper English Blend in any more."

BWAHAHAHA

OK, I may have taken a few liberties with the transcript! Good chatting with Shana and Damarie, and only the last line it true. As usual, better than expected customer service from the CS team.

Bur wrote:




It was great speaking with you!

We are having a birthday lunch, minus the martini's 😞

Martinis will have to wait until after work.

Happy Birthday to me!
10 years ago
I wish the Martini part was true haa!🍺
Abrignac
10 years ago
CBid customer service is the best. Every morning Shauna hops on the CBid G-VI and files in. She hand grinds fresh roasted coffee beans and brews my coffee with spring water she personally collects from the fountain of youth. Next she gently wakens me so I can enjoy a HTF premium cigar and the very best cup of coffee in the world. While I'm enjoying my cigar and coffee Shauna rubs my shoulders relieving any tension. Then she prepares my breakfast of filet with truffled Hollandaise and eggs with fresh squeezed orange juice. Afterwards she hugs me and thanks me for allowing her to serve me. Then she flies back to CBid land and answers pathetic questions from folks without a membership card to the mystical club.
tamapatom
10 years ago
A magical mystery tour?
Bur
  • Bur
  • Herf-A-Holic Topic Starter
10 years ago
Ruh roh, the replacement pipe baccies are showing up on my order page, and it looks like Damarie has both smacked me right in the wheelhouse, and will expand my shopping list if any of the selection she picked are as good as anticipated.

I've been wanting to try three of the four blends, and didn't even know the other existed!

Dangit, can't rant and complain, or beg for admission to any secret club, association, or lodge that may or may not exist. Not even a flight to PA on the Gulfstream?
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