Starman11746
Wednesday, November 4, 2020 10:28:57 AM
Ive been on hold for 1.5 hours for CS...what a disappointment 😪
HockeyDad
Wednesday, November 4, 2020 10:38:41 AM
Hang up the damn phone. There is an election going on right now that is going to change your entire life and you’re worried about cigars! And maybe send Frank at least a postcard or something.
danmdevries
Wednesday, November 4, 2020 10:51:50 AM
8 years, you haven't called or wrote.

Your mother and I have been worried sick about you.

Ram27
Wednesday, November 4, 2020 11:12:35 AM
PSA to all new posters wanting to complain about Cbid 🐴 🐴 🐴 🐴

Look for in Cigar discussion.

JadeRose
Wednesday, November 4, 2020 11:30:29 AM
There's a Starman waiting on the phone

all he wants is some cigars,

but he thinks he's got the bone.

There's a Starman bitching in his post

We all told him just to blow us

and his whining ain't worthwhile

He told us:

You all can eat me

Cbid just won't beat me

I'll give ol' Sven a noogie

frankj1
Wednesday, November 4, 2020 12:07:51 PM
I am truly humbled...HA!
CarsonTheCat
Wednesday, November 4, 2020 12:27:54 PM
RM:PL
ZRX1200
Wednesday, November 4, 2020 12:44:05 PM
I waited on hold for 5 minutes 2 weeks ago, I was pretty outraged too.
Abrignac
Wednesday, November 4, 2020 1:19:04 PM

I waited on hold for 5 minutes 2 weeks ago, I was pretty outraged too.

ZRX1200 wrote:

That sucks. I just called and Shauna. She answered on the 2nd ring. We chatted for half an hour.

ZRX1200
Wednesday, November 4, 2020 1:25:19 PM
I don’t blame them so much, working from home they have no caller ID.... when I said my name she knew what was up.

That’s why I got the pic request.

Smooth light
Wednesday, November 4, 2020 1:25:53 PM
Quit your b*tch'in, and get your sh*t together,read past post and you would know what to do.nobody going to do it for you.

(iF yoU see Kay) YOU!... no pity party here😭

clintCigar
Wednesday, November 4, 2020 2:07:02 PM
#PlatinumMembers don't have issues
nine999
Friday, November 13, 2020 5:46:03 PM
what happened. used to be awesome customer service.
Plowboy221
Friday, November 13, 2020 5:46:35 PM
A disappointment, just like my ex
nine999
Friday, November 13, 2020 5:47:49 PM
what happened. used to be awesome customer service.
MACS
Friday, November 13, 2020 6:00:45 PM

A disappointment, just like my ex

Plowboy221 wrote:

That's what she said... 🤣

Plowboy221
Friday, November 13, 2020 6:18:43 PM

That's what she said... 🤣

MACS wrote:

[frypan]

AZCigarguy
Thursday, November 19, 2020 11:46:53 AM
I just got off with customer service and they are wonderful. Some of the nicest people and could not be more helpful. Guys, people are busy and sometimes it takes a little time to get to all the calls just give them a little time or call back. Anyway wanted to say that I have had nothing but good experience with them!

Cheers