Billy72
4 years ago
Missing 2 items from last 2 shipments
Been on phone to Cigarbid
yesterday #1 on hold for 32 minutes
# 2 on hold for 56 minutes
Today still on hold after 22 minutes!
And yes I did email them?
Anybody else having these problems??????????
Stogie1020
4 years ago
Nope. There are litterally ZERO other threads about customer service problems at CBid. It must just be you.
Ram27
4 years ago

Nope. There are litterally ZERO other threads about customer service problems at CBid. It must just be you.

Stogie1020 wrote:






๐Ÿ˜‚ ๐Ÿ˜‚ ๐Ÿ˜‚ ๐Ÿ˜‚ ๐Ÿ˜‚ ๐Ÿ˜‚ ๐Ÿ˜‚ ๐Ÿ˜‚
tonygraz
4 years ago

Nope. There are litterally ZERO other threads about customer service problems at CBid. It must just be you.

Stogie1020 wrote:



Are you saying he's a couple short ?
FanUno
4 years ago
Not just Billy. Same problem here. Emailed several times with no response. Cannot reach by phone. Yes, my credit card was charged for the entire purchase and even the partial shipment I received was over two weeks late before being shipped.
burning_sticks
4 years ago
II remember the first time I emailed them almost two years ago, and a couple of times since, still haven't received a reply.
HockeyDad
4 years ago

II remember the first time I emailed them almost two years ago, and a couple of times since, still haven't received a reply.

burning_sticks wrote:



Theyโ€™re working on the response.
KingoftheCove
4 years ago
Man, that is a bummer.
What items were you missing?
I ask, because cbid sent me two extra boxes of PAMsโ€ฆโ€ฆโ€ฆmaybe they were supposed to be for you?
eavesmac
4 years ago
Yes, same here in Houston. Been with them since 2016

and flawless until the last order. Talked to a nice lady couple of months back whom said Cigar International bought them.
Sunoverbeach
4 years ago
CI owns CB? Will wonders never cease
KingoftheCove
4 years ago

CI owns CB? Will wonders never cease

Sunoverbeach wrote:


#-o
BuckyB93
4 years ago

CI owns CB? Will wonders never cease

Sunoverbeach wrote:



I don't believe it. Next thing you'll tell me is GM and Chevy are the same company.

Fake news
HockeyDad
4 years ago

CI owns CB? Will wonders never cease

Sunoverbeach wrote:



When the heck did that happen?!
frankj1
4 years ago

When the heck did that happen?!

HockeyDad wrote:


it started the pandemic
Surfcat260
4 years ago

Missing 2 items from last 2 shipments
Been on phone to Cigarbid
yesterday #1 on hold for 32 minutes
# 2 on hold for 56 minutes
Today still on hold after 22 minutes!
And yes I did email them?
Anybody else having these problems??????????

Billy72 wrote:




I had the same issue with an order recently. On hold for 35 minutes and no answer. I emailed them as well. Really pissed that the UPS man did not ask for signature next door as requested on previous orders. My order was sent back. No credit yet or answer to my request for returning my order.
HockeyDad
4 years ago

it started the pandemic

frankj1 wrote:



So CI was doing gain of function research and the function they got was CigarBid? Thatโ€™s outrageous.
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