Billy72
Wednesday, July 27, 2022 11:40:31 AM
Missing 2 items from last 2 shipments

Been on phone to Cigarbid

yesterday #1 on hold for 32 minutes

# 2 on hold for 56 minutes

Today still on hold after 22 minutes!

And yes I did email them?

Anybody else having these problems??????????

Stogie1020
Wednesday, July 27, 2022 12:02:12 PM
Nope. There are litterally ZERO other threads about customer service problems at CBid. It must just be you.
Ram27
Wednesday, July 27, 2022 12:59:24 PM

Nope. There are litterally ZERO other threads about customer service problems at CBid. It must just be you.

Stogie1020 wrote:

😂 😂 😂 😂 😂 😂 😂 😂

tonygraz
Wednesday, July 27, 2022 1:12:45 PM

Nope. There are litterally ZERO other threads about customer service problems at CBid. It must just be you.

Stogie1020 wrote:

Are you saying he's a couple short ?

FanUno
Wednesday, July 27, 2022 1:14:07 PM
Not just Billy. Same problem here. Emailed several times with no response. Cannot reach by phone. Yes, my credit card was charged for the entire purchase and even the partial shipment I received was over two weeks late before being shipped.
burning_sticks
Tuesday, August 2, 2022 8:11:52 PM
II remember the first time I emailed them almost two years ago, and a couple of times since, still haven't received a reply.
HockeyDad
Tuesday, August 2, 2022 9:18:49 PM

II remember the first time I emailed them almost two years ago, and a couple of times since, still haven't received a reply.

burning_sticks wrote:

They’re working on the response.

KingoftheCove
Tuesday, August 2, 2022 10:30:41 PM
Man, that is a bummer.

What items were you missing?

I ask, because cbid sent me two extra boxes of PAMs………maybe they were supposed to be for you?

eavesmac
Wednesday, August 3, 2022 12:22:24 AM
Yes, same here in Houston. Been with them since 2016

and flawless until the last order. Talked to a nice lady couple of months back whom said Cigar International bought them.

Sunoverbeach
Wednesday, August 3, 2022 5:57:56 AM
CI owns CB? Will wonders never cease
KingoftheCove
Wednesday, August 3, 2022 12:13:11 PM

CI owns CB? Will wonders never cease

Sunoverbeach wrote:

#-o

BuckyB93
Wednesday, August 3, 2022 12:26:45 PM

CI owns CB? Will wonders never cease

Sunoverbeach wrote:

I don't believe it. Next thing you'll tell me is GM and Chevy are the same company.

Fake news

HockeyDad
Wednesday, August 3, 2022 12:36:51 PM

CI owns CB? Will wonders never cease

Sunoverbeach wrote:

When the heck did that happen?!

frankj1
Wednesday, August 3, 2022 2:57:56 PM

When the heck did that happen?!

HockeyDad wrote:

it started the pandemic

Surfcat260
Wednesday, August 3, 2022 3:01:33 PM

Missing 2 items from last 2 shipments

Been on phone to Cigarbid

yesterday #1 on hold for 32 minutes

# 2 on hold for 56 minutes

Today still on hold after 22 minutes!

And yes I did email them?

Anybody else having these problems??????????

Billy72 wrote:

I had the same issue with an order recently. On hold for 35 minutes and no answer. I emailed them as well. Really pissed that the UPS man did not ask for signature next door as requested on previous orders. My order was sent back. No credit yet or answer to my request for returning my order.

HockeyDad
Wednesday, August 3, 2022 3:07:21 PM

it started the pandemic

frankj1 wrote:

So CI was doing gain of function research and the function they got was CigarBid? That’s outrageous.

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