Hello everyone,

As some of you have noticed, our phone queue and customer service are a bit backed up currently. I can assure you all that we're still here and working tirelessly on getting caught up and back to the service levels you've been accustomed to over the last 25 years.

We recently added a large expansion to our warehouse to allow for better product availability and improve our operational capabilities. There have been some short-term challenges that we're working through which have led to an increase in customer service calls. We appreciate your patience and promise to correct the issues and return to normal as quickly as possible.

Thank you all for your continued support and understanding.

ShanaC@CigarBid wrote:

Hello everyone,

As some of you have noticed, our phone queue and customer service are a bit backed up currently. I can assure you all that we're still here and working tirelessly on getting caught up and back to the service levels you've been accustomed to over the last 25 years.

We recently added a large expansion to our warehouse to allow for better product availability and improve our operational capabilities. There have been some short-term challenges that we're working through which have led to an increase in customer service calls. We appreciate your patience and promise to correct the issues and return to normal as quickly as possible.

Thank you all for your continued support and understanding.

ShanaC@CigarBid wrote:

Hello everyone,

As some of you have noticed, our phone queue and customer service are a bit backed up currently. I can assure you all that we're still here and working tirelessly on getting caught up and back to the service levels you've been accustomed to over the last 25 years.

We recently added a large expansion to our warehouse to allow for better product availability and improve our operational capabilities. There have been some short-term challenges that we're working through which have led to an increase in customer service calls. We appreciate your patience and promise to correct the issues and return to normal as quickly as possible.

Thank you all for your continued support and understanding.

ShanaC@CigarBid wrote:

I noticed.

willinois wrote:

Oh sh*t, the sheriff back in town, RayRay, you better hide.

bgz wrote:

I've missed you guys too 🇨🇮

ShanaC@CigarBid wrote: