Heinz
  • Heinz
  • Rookie Topic Starter
Friday, August 12, 2022 5:06:54 PM
Is there anyone who can help with order issues? My order was paid for, but not shipped.

No response from emails and I was on hold for over 2 hours and no agent answered.

Celticbomber is no longer handling customer service issues.

Thank you!

Stogie1020
Friday, August 12, 2022 5:53:14 PM
You gotta try to ketchup, we been going through this for a while.
tonygraz
Friday, August 12, 2022 10:38:30 PM
We like Hunt's better.
Palama
Saturday, August 13, 2022 12:57:23 AM
[quote=tonygraz]We like Hunt's better.[/quote]

Heinz is our brand of choice but no biggie if we use Hunt’s.

Jakethesnake86
Saturday, August 13, 2022 8:15:50 AM
I’m a del monte kinda guy. But I’ll rock hienz.
bgz
  • bgz
  • Herf-A-Holic
Saturday, August 13, 2022 8:31:15 AM
[quote=Heinz]

Celticbomber is no longer handling customer service issues.

[/quote]

Tell me it ain't so!!!!

I've seen him b*tch about how overworked and underpaid he is...

But I don't think he put in his notice.

Sunoverbeach
Saturday, August 13, 2022 9:36:46 AM
No, the info he's forwarding is that he's on a three month hiatus. Well deserved, sure, but still feels like he's slacking a little
bgz
  • bgz
  • Herf-A-Holic
Saturday, August 13, 2022 10:12:44 AM
Going to have to have a talk with his supervisor, who is that again?
Stogie1020
Saturday, August 13, 2022 1:15:07 PM
I don't relish having to tell you this, but service is not at an all time high.
clintCigar
Saturday, August 13, 2022 1:54:57 PM
CelticBomber is blowing u off b/c he is on vacation
Heinz
  • Heinz
  • Rookie Topic Starter
Saturday, August 13, 2022 2:16:24 PM
I later learned that he is on paternity leave for 3 months.

Is there any other customer service rep. or supervisor that we can contact?

bgz
  • bgz
  • Herf-A-Holic
Saturday, August 13, 2022 2:30:32 PM
[quote=Heinz]I later learned that he is on paternity leave for 3 months.

[/quote]

Yeah!!!

If you ever talk to him, be sure to congratulate him on his immortalization in emoji form.

[quote=Heinz]

Is there any other customer service rep. or supervisor that we can contact?[/quote]

Yeah!!!

I believe he has an alt account called "MajorBoobage" that the inbox hasn't filled up yet. Yeah, try pming MajorBoobage.

tonygraz
Saturday, August 13, 2022 7:07:47 PM
I think he is actually on maternity leave.
KingoftheCove
Saturday, August 13, 2022 7:48:27 PM
[quote=tonygraz]I think he is actually on maternity leave.[/quote]

Oh jeezus!

Celtic went and did one of those wacko surgeries where a man carries a baby?!

What next?

Well, I guess he could take hormones so he can nurse the child.

His moobs are certainly big enough…

frankj1
Saturday, August 13, 2022 10:55:48 PM
[quote=Stogie1020]I don't relish having to tell you this, but service is not at an all time high.[/quote]

you're a very bad man

Stogie1020
Sunday, August 14, 2022 4:50:26 PM
Geez Frank, I just don't think this guy is going to cut the mustard around here. That's all.
Sunoverbeach
Sunday, August 14, 2022 6:11:01 PM
Dam! Had a ketchup one, but saw that got burned early
tonygraz
Sunday, August 14, 2022 8:42:20 PM
[quote=frankj1]you're a very bad man[/quote]

That's what it took to make the Commie 13, Comrade.

burning_sticks
Monday, August 15, 2022 8:04:01 PM
Little over a month ago I received an order that didn't have the correct cigars. Emailed and never got a response, but today the correct cigars showed up at the door. So I guess they do have customer service after all.
Sunoverbeach
Monday, August 15, 2022 8:11:56 PM
The wheels are in motion