jj7015
Tuesday, August 23, 2022 12:00:42 PM
Anyone else having trouble getting through to Customer Service? I was on hold for 45 minutes last week and on hold another 20 minutes today.
tonygraz
Tuesday, August 23, 2022 12:23:23 PM
No.
Sunoverbeach
Tuesday, August 23, 2022 12:26:02 PM
20-45mins isn't going to cut it in current conditions. You have to really want it
KingoftheCove
Tuesday, August 23, 2022 8:53:22 PM
This is the technique…

Call CS, then just go shopping, cut the lawn, smoke a cigar, whatever…….

Come back 2 hours later……..you will only have to wait another 30-40 minutes….

Sunoverbeach
Tuesday, August 23, 2022 9:46:32 PM
And make sure your phone has a full charge
frankj1
Tuesday, August 23, 2022 10:04:29 PM

This is the technique…

Call CS, then just go shopping, cut the lawn, smoke a cigar, whatever…….

Come back 2 hours later……..you will only have to wait another 30-40 minutes….

KingoftheCove wrote:

9 years

one post

what's a mutha to do?

8trackdisco
Tuesday, August 23, 2022 10:10:09 PM
Aren’t all these posts technically Cigars and Related?
HankT
Wednesday, August 24, 2022 7:00:29 PM
I have sent 3 costumer service requests and waited on hold for over an hour 3 times to try and resolve an order issue. I have just given up.
Stogie1020
Wednesday, August 24, 2022 7:11:32 PM
Hank, dispute the charges with your CC.

I am sure they will fill your order eventually, but if you don't feel like waiting around like the fifth guy at a four girl gangbang, call your CC and dispute the charges.

Aarik
Wednesday, August 24, 2022 8:09:52 PM
There is no customer service.

Try calling cigars international and ask them to knock next door.

Or call one of their stores.

None of the above work, that’s why cigars are cheap here.

KingoftheCove
Wednesday, August 24, 2022 8:14:29 PM

9 years

one post

what's a mutha to do?

frankj1 wrote:

Eh……….I gave up a while back……I dont even bother looking at the crying noob brigade any more.

Poor Shana……………..it must be a chit show like no other over there…

PAISAN
Thursday, August 25, 2022 2:09:17 PM
Been trying for 3 days to find out why I don’t have all my cigars I ordered .over 3&1/2 hours on the phone . Cust service SUCKS
DrafterX
Thursday, August 25, 2022 3:16:57 PM
😱
Stogie1020
Thursday, August 25, 2022 5:00:21 PM
2006 Paisan? 3 posts?

We may have a record here.

corey sellers
Thursday, August 25, 2022 5:42:30 PM
Dam will it ever end. Dam CelticBomber you need to get with the program and work some overtime to catch up.
Sunoverbeach
Thursday, August 25, 2022 6:47:12 PM
Maternity leave. He's popping out a baby Bomber
Cracker Jack Kid
Thursday, August 25, 2022 7:17:13 PM
All these problems keep popping up I think it's an invasion of dumbasses happening. I get my **** on time every time.