srculpepper
Friday, August 26, 2022 12:22:31 PM
No one EVER responds to emails sent via the customer service website interface, and no one EVER picks up the phone when you call. You are dumped into an eternal hold queue with horrible music making your bad mood even worse. Does anyone even work at Cigar Bid?
samer0214
Friday, August 26, 2022 12:31:27 PM
They should rename it to "Customer NO Service". I emailed them and did not get a response.

I called four times, FOUR TIMES, and couldn't get through to anyone. I waited 1/2 an hour each, on the first 3 times, and a full hour on my 4th attempt!

I don't know how they remain in business like that.

srculpepper
Friday, August 26, 2022 12:33:50 PM
Sounds exactly like my experiences.
Ram27
Friday, August 26, 2022 12:36:09 PM
CHILL OUT SHANA IS AWARE AND WORKING ON SOLOVING ISSUES. [ram27bat]
srculpepper
Friday, August 26, 2022 12:42:24 PM
Sure they are. That's why these boards have been filled with complaints for weeks.
corey sellers
Friday, August 26, 2022 12:50:07 PM
Rookies the average wait time is 2hrs anything under that just will not cut it. Shana and the gang are working on it. She is replying on here give them time and quit bitching. If you knew the problems why did you order? WHY DID YOU ORDER?
srculpepper
Friday, August 26, 2022 1:55:06 PM
Knew the problems? You are the one with the problem. I never even knew this forum even existed until my most recent order hit the customer service windshield like a bug at 90 mph. Your condescending attitude doesn't help anything except perhaps your own feelings of inadequacy.
corey sellers
Friday, August 26, 2022 2:33:42 PM

Sure they are. That's why these boards have been filled with complaints for weeks.

srculpepper wrote:

I reckon you didn't type this either.

corey sellers
Friday, August 26, 2022 2:35:07 PM
Don't worry about explaining we really don't care.
Ram27
Friday, August 26, 2022 2:40:31 PM

Sure they are. That's why these boards have been filled with complaints for weeks.

srculpepper wrote:

Here ya go...........

‹^› ‹(•¿•)› ‹^›

DrafterX
Friday, August 26, 2022 2:46:45 PM
🤣
srculpepper
Friday, August 26, 2022 3:33:08 PM

I reckon you didn't type this either.

corey sellers wrote:

I guess I'll type this slowly so you can comprehend it: it does not take anyone smarter than, say, YOU to read all of the posts in this forum (without having ever been here, no less) to see the multiple complaints that have been posted. Must be your first time on the internet. It's pretty remarkable stuff.

DrafterX
Friday, August 26, 2022 3:35:35 PM
you don't have to take that chit Corey... 🤐
Stogie1020
Friday, August 26, 2022 3:36:36 PM
OP, only 10 exclamation marks in your thread title? Not going to even get a blink from CBid customer service until you use 30.

So many underachievers...

tonygraz
Friday, August 26, 2022 4:43:07 PM
I'm not a pepper, he's a pepper. I hope Shana puts him in the things to do in November file.
corey sellers
Friday, August 26, 2022 5:20:15 PM
Yeah , it is remarkable for some one of your superior intelligence to buy cheap cigars with all the money you must make. Just curious what cigars did you buy that make someone of your stature to act this way.
DrafterX
Friday, August 26, 2022 5:27:42 PM
He was talking bad about your momma in another post Corey.. 😟
corey sellers
Friday, August 26, 2022 5:35:02 PM
She's dead
DrafterX
Friday, August 26, 2022 5:46:48 PM
That inconsiderate bassard..!! 😠
corey sellers
Friday, August 26, 2022 5:47:49 PM
I am putting my wading boots on now...