CBid back to normal? · Page 2

Free Fall
Auctions

Specials
Auctions

QuickBuy
Auctions

Newly Added
Auctions

Ending Soon
Auctions

Welcome Guest

Forum Terms & Conditions | My Topics

WSC
Enthusiast

9 years ago

#21

The Cigar Brands page is still useless. Imagine going to Amazon in search of a certain book and being directed to toilet plungers, quilts and canned tuna.
On the bright side, I'm saving a lot of money.

midmofan
Herf-A-Holic

9 years ago

#22

I will always have strong loyalty for this site as it has been great for me in the past in finding huge bargains on great cigars, getting me to try ones that I otherwise would have passed on, and economically fed my Blendlab obsession for a long time. The service that I have received and quick response to minor mess ups has always been great.

On top of that, the CI Superstore is one of my favorite places on earth.

That being said, I have not purchased anything off of here in quite a long time. Even before the Great Meltdown, there seemed to be fewer and fewer must-bid deals when compared to other sites. Overbids on auctions and QB prices that, with shipping, were no better than other places including, often, the daily or weekend deals at the Mothership.

Now, as pointed out above, it is a bidding wasteland.

I have even joined qmpash in posting a testimonial on another "page." PDR A. Flores Grand Reserve Corojo 2006 Double Magnums for under $2 each including shipping? Damn!

Hoping things straighten out here soon and that I start finding things worth bidding on again.

MissAshlie
Enthusiast

9 years ago

#23

I'm definitely going to wait until things seem like they are back to normal before I start ordering. Hopefully it won't be long.

midmofan
Herf-A-Holic

9 years ago

#24

Watched a video on FB where the President of CI apologized and explained the reason for their current issues. I felt his pain.

.

SRH1 wrote:

It was a pretty good video all in all. It did not address the incredible failure of testing the software or the lack of clear communications about what was going on, or the reason so many older orders not out yet.

Here's hoping they get it right. They have lost a lot of customers for sur .

MJF
Rookie

9 years ago

#25

Won auction on March 16th. Got confirmation on 17th but no shipping confirmation ever. Emailed them on April 1st. They said IT department was looking into it. Emailed them again on April 4th, they said my order not even processed but they can manually process but can't guarantee a shipment date.

First time this happened over the last 5 years. What's going on? I canceled my order.

sfdfatboy
Rookie

9 years ago

#26

Glad someone else mentioned this... Haven't order since January!

octavup
Enthusiast

9 years ago

#27

midmofan wrote:

I couldn't agree more. I too have a strong loyalty to both Cbid and CI after years of buying from a competing purveyor of cigars whose name I can't mention but it has only two initials. I travel often to the east coast and always try to spend as much time as possible at the Superstores. But between the shipping delays, the reduction of available inventory, and above all, the sky high prices that are starting to rival the retail prices out here in California even with our sky high taxes, it is becoming apparent that perhaps it is now time to start looking elsewhere.

95BSharpshooter
Enthusiast

9 years ago

#28

Imagine going to Amazon in search of a certain book and being directed to toilet plungers, quilts and canned tuna.

WSC wrote:

That's typical for Amazon; I searched for outdoor LED lights and got just about everything BUT outdoor capable LEDs.

24132413
Aficionado

9 years ago

#29

just found out CBid is NOT back to normal. Sent them a request about 3am asking if the would ship my order TODAY (now YESTERDAY) instead of Tuesday? No response ALL day!!! not even a NO! LOL!

Cigar Rat
Rookie

9 years ago

#30

Still waiting on my winnings from Feb 16th.

DrafterX
Herf-A-Holic

9 years ago

#31

Why don't you give up..?? 😕

RMAN4443
Herf-A-Holic

9 years ago

#32

My order closed Tuesday, shipped and arrived today......everything was there

usafvet509
Connoisseur

9 years ago

#33

Bid won last night, it's shipped out today. All good here, consistently. I even have a CI order arriving today, and I ordered it Monday

usafvet509
Connoisseur

9 years ago

#34

I should add that I'm damn near dead geographic center of contiguous US, smack dab in the middle of flyover country, as Hildabeast put it

Big_Bear
Herf-A-Holic

9 years ago

#35

1) Trish has reminded us over and over that Cigars International and CigarBid are two separate and distinct companies. Most of these posts (including this one) violate the competitor reference rule.

2) I don't care that CI is having computer issues; this is CBid. We've never heard from CBid, not even on YouTube.

3) It might have cost CI and CBid a few extra dollars to cover the phones. That's the cost of not having a solid migration plan. There were LOTS of ways this could have been planned better. Even after things went all fubar, they could have gone manual and supported their customers. Expensive? Yes. But that's part of the cost when you "save" money by not planning well.

4) The are several CigarBid herfs that are completely unsupported. Sure, CBid can't send out a care package every time a few guys get together, but Moose Manor and the Mississippi herf (just two that come to mind) often draw dozens of folks. To be ignored is insulting. It's a trend with CBid to mistreat their community

and least of all

5) In the video he said that there would be "less picking errors." He should have said "fewer." It's not the biggest reason I won't do business here, but it's easier to pile on when the dissatisfaction level is so high. If, as president, you're going to act as spokesman, then at least do that well.

. . . waiting to be banned.

.

DrafterX
Herf-A-Holic

9 years ago

#36

well, If I never see you again, Goodbye... 😟

usafvet509
Connoisseur

9 years ago

#37

2 separate companies, that ship from the same got damn location. Nobody farted and called your name, grouchy ass

frombeyondthegrave
Enthusiast

9 years ago

#38

Wow, Big Bear. You are full of the same righteous indignation I was, right before I was banned for life. I was burning bridges and taking no prisoners, just like you. It seemed right at the time, but I came to regret it down the road. From personal experience, you may wish to delete that post, once you've calmed down. You may not give a da*n right now, but you may in the future. As they say, hind sight is 20/20.

David