It's going good. I think I made the right choice in rejecting a previous offer and another one that was in the works from two other places. Things happen for a reason.
I still have a lot to learn though. How the processes work on all the stuff. Even stuff like all the part numbers from finished product to the hardware that goes into them (nuts, bolts, washers). Probably 1000's of part numbers. The part numbers have sort of a cryptographic thingy built built into them.
For example: MSB-4201BHB-SLOC.
MSB = the Moxie product line, slate blue color for the plastic color for the chair, bed, end table or whatever
4201BHB = quarter 20 bolt, 1 inch long, button head hex bolt with black oxide coating.
SLOC = Solid (wood) Light Oak, with Clear finish for any wood members in the assembly.
Folks that have been there for years and decades can rattle this stuff off easy and can decode it easy. Me, not so much right now. When they rattle it off, I'm like a deer in the headlights but they understand that, recognize it, and are patient with supporting the new guy in town.
It's a very warm family business feel to it rather than cold corporate feel.
$hit, we spent an hour the other day testing out rocking chairs. How does feel to rock in it? Is the seat or the back too soft or too firm? Is it easy to tip over. Is it easy to get into and out of?
Color matching is also a big thing. If we sold a product that was Cocoa brown years ago and someone wants a replacement unit, will the replacement match the colors of the stuff we sold them previously? Seems like our suppliers colors tend to drift a bit over the years (be it the stain/finish on the wood products or the plastic on the molded products). So we need to be better at establishing standard for incoming raw materials.
The owner of the company has no problem with investing into the company. He's very open to looking for improvements, feedback and willing to buy new equipment or hire new people as long as you can justify the request. He's not an ivory tower type of guy. Easily approachable and to talk with on all levels.