Mcat
  • Mcat
  • Rookie Topic Starter
Tuesday, August 15, 2023 4:06:24 PM
I've been on hold for over 30 minutes and I have yet to speak with a human being. What's the deal? If something goes sideways, how am I supposed to get in touch with someone? Clearly, no one is working in customer service.
HockeyDad
Tuesday, August 15, 2023 4:15:41 PM
They are experiencing higher than average call volume right now. Stay on the line and the next available representative will be with you shorty.
Stogie1020
Tuesday, August 15, 2023 4:18:18 PM

They are experiencing higher than average call volume right now. Stay on the line and the next available representative will be with you shorty.

HockeyDad wrote:

Hahahahahahahahaha!

Well played!

ZRX1200
Tuesday, August 15, 2023 4:19:14 PM
Sorry OP but the folks in CS are dog people.
Mcat
  • Mcat
  • Rookie Topic Starter
Tuesday, August 15, 2023 5:15:46 PM
OK, took a while but a very nice lady assisted me. And all is well now. The only remaining issue is that hold music is stuck in my head now.
Mcat
  • Mcat
  • Rookie Topic Starter
Tuesday, August 15, 2023 5:16:23 PM
🇨🇮

Sorry OP but the folks in CS are dog people.

ZRX1200 wrote:

LOL!

delta1
Tuesday, August 15, 2023 6:51:07 PM
heard that CS went downhill when CelticBomber (RIP) left/got fired/expired
ZRX1200
Tuesday, August 15, 2023 6:58:22 PM
I think I may have missed the mark worrying about rfenster…..

Rfenster came back, stePHan gave us 2-3 “posts” then ghost time.

Maybe Robert ate his brains.

delta1
Tuesday, August 15, 2023 7:11:11 PM
he must still be starvin...
ZRX1200
Tuesday, August 15, 2023 7:26:23 PM
LMMFPWAO 🤣
HockeyDad
Tuesday, August 15, 2023 7:32:56 PM

OK, took a while but a very nice lady assisted me. And all is well now. The only remaining issue is that hold music is stuck in my head now.

Mcat wrote:

Was it the Barry Manilow greatest hits one?

Mr. Jones
Wednesday, August 16, 2023 8:52:06 AM
Call frankj1

He'll

Sic

Drafterx

Onto

The

Problemo...

U might end up with the fishes though..

pmikec
Saturday, August 19, 2023 10:41:22 AM
I’ve sent three emails and have yet to get a response.
HockeyDad
Saturday, August 19, 2023 12:25:15 PM

I’ve sent three emails and have yet to get a response.

pmikec wrote:

They are experiencing higher than average email volume right now. Try calling, stay on the line and the next available representative will be with you shorty.

Stogie1020
Saturday, August 19, 2023 12:28:53 PM

I’ve sent three emails and have yet to get a response.

pmikec wrote:

Your level of dedication and commitment is impressive.

Call then and wait 30 minutes on hold. They will answer, and they will solve the problem.

tonygraz
Saturday, August 19, 2023 12:55:13 PM
They are usually too busy to answer or even read emails unless they are from Victor who usually sends them decadent cupcakes whenever he places an order.
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