Mcat
  • Mcat
  • Rookie Topic Starter
2 years ago
I've been on hold for over 30 minutes and I have yet to speak with a human being. What's the deal? If something goes sideways, how am I supposed to get in touch with someone? Clearly, no one is working in customer service.
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HockeyDad
2 years ago
They are experiencing higher than average call volume right now. Stay on the line and the next available representative will be with you shorty.
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Stogie1020
2 years ago

They are experiencing higher than average call volume right now. Stay on the line and the next available representative will be with you shorty.

HockeyDad wrote:


Hahahahahahahahaha!

Well played!
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ZRX1200
2 years ago
Sorry OP but the folks in CS are dog people.
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Mcat
  • Mcat
  • Rookie Topic Starter
2 years ago
OK, took a while but a very nice lady assisted me. And all is well now. The only remaining issue is that hold music is stuck in my head now.
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Mcat
  • Mcat
  • Rookie Topic Starter
2 years ago
🇨🇮

Sorry OP but the folks in CS are dog people.

ZRX1200 wrote:



LOL!

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delta1
2 years ago
heard that CS went downhill when CelticBomber (RIP) left/got fired/expired
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ZRX1200
2 years ago
I think I may have missed the mark worrying about rfenster…..

Rfenster came back, stePHan gave us 2-3 “posts” then ghost time.

Maybe Robert ate his brains.
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delta1
2 years ago
he must still be starvin...
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ZRX1200
2 years ago
LMMFPWAO 🤣
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HockeyDad
2 years ago

OK, took a while but a very nice lady assisted me. And all is well now. The only remaining issue is that hold music is stuck in my head now.

Mcat wrote:



Was it the Barry Manilow greatest hits one?
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Mr. Jones
2 years ago
Call frankj1

He'll

Sic

Drafterx

Onto

The

Problemo...

U might end up with the fishes though..
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pmikec
2 years ago
I’ve sent three emails and have yet to get a response.
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HockeyDad
2 years ago

I’ve sent three emails and have yet to get a response.

pmikec wrote:



They are experiencing higher than average email volume right now. Try calling, stay on the line and the next available representative will be with you shorty.
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Stogie1020
2 years ago

I’ve sent three emails and have yet to get a response.

pmikec wrote:


Your level of dedication and commitment is impressive.

Call then and wait 30 minutes on hold. They will answer, and they will solve the problem.
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tonygraz
2 years ago
They are usually too busy to answer or even read emails unless they are from Victor who usually sends them decadent cupcakes whenever he places an order.
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